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- Tasks: Lead and develop a dynamic team in our busy service department.
- Company: Join Johnsons Cars, a top independent dealership network in the UK.
- Benefits: Enjoy competitive salary, birthday leave, and staff discounts on vehicles.
- Why this job: Make a real impact in the automotive industry while growing your career.
- Qualifications: Experience in service management and a passion for customer satisfaction.
- Other info: Access to industry-leading training and excellent career progression opportunities.
The predicted salary is between 28000 - 40000 £ per year.
The Vacancy: Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers. Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning dealerships across the UK. Established in 1999, we represent 15 marques including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.
Service Manager / Aftersales Manager – Skoda Dealership in Birmingham (Maternity Cover) £34,000 basic salary with a £12,000 bonus on top.
Benefits:
- Birthday Leave: an extra paid day off on your birthday.
- Company Pension Scheme.
- Life Assurance.
- Enhanced Holiday entitlement.
- Staff Discounts on all 17 brands for vehicle sales, servicing, parts and labour.
- Access to a benefits platform including discounts on fitness, gadgets, and more.
- Dentist on Demand services for all employees.
- Optional benefits, including healthcare cash plans.
Role and Responsibilities:
- Accountable for all workshop, service, and parts department staff; manage, coach, and develop the team.
- Plan, forecast, and deliver sales targets.
- Grow workshop utilisation and efficiency.
- Manage your own budget to drive the business forward.
- Work closely with the head of business and other department managers to drive overall performance.
The Ideal Candidate:
- Previous experience as a Service Manager or Assistant Aftersales Manager.
- Drive to meet agreed KPIs and brand standards.
- Track record of profitable results and exceptional customer satisfaction.
- Strong management and leadership skills with a winning mentality and passion for the brand.
- Motor trade, automotive, or car dealership experience is necessary.
What We Offer:
- 31 days paid annual leave, increasing to 33 with longevity of service.
- Industry-leading product and manufacturer training.
- Internal training academy and partnership with automotive management trainers for career progression.
The Company: We are one of the UK’s biggest independent dealer groups with 58 sites nationwide, representing 17 esteemed brands. Across our dealership network, vehicle parts operations, and fleet services, we foster a culture of growth and success. Joining Johnsons Cars means personal and professional growth alongside top-class customer service.
Values:
- Innovation – we are creative and fearless in our work.
- Accountability – we take ownership and lead from the front.
- Teamwork – we collaborate widely and build supportive environments.
Service Manager - Maternity Cover in Birmingham employer: Johnsons Cars Ltd
Contact Detail:
Johnsons Cars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Maternity Cover in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Johnsons Cars and understanding their values. Show them you’re not just another candidate; demonstrate how your experience aligns with their mission of creating exceptional customer experiences.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your past achievements and how they relate to the Service Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Johnsons Cars team.
We think you need these skills to ace Service Manager - Maternity Cover in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in the automotive industry and any relevant achievements that showcase your leadership skills and ability to meet KPIs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how you can contribute to Johnsons Cars. Be sure to mention specific experiences that align with the job description.
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. Instead, focus on your achievements and how you've positively impacted previous teams or businesses. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Johnsons Cars Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Johnsons Cars and the automotive industry. Familiarise yourself with their brands, values, and recent news. This shows you're genuinely interested and can engage in meaningful conversations.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate strong management abilities. Prepare examples from your past experiences where you've successfully led a team, met KPIs, or improved customer satisfaction. Be ready to discuss how you can bring that winning mentality to Johnsons Cars.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a difficult customer or improving workshop efficiency. Think through these scenarios beforehand and have clear, structured responses that highlight your problem-solving skills and experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if Johnsons Cars is the right fit for you.