At a Glance
- Tasks: Visit customers to ensure satisfaction and maintain strong relationships.
- Company: Dynamic company focused on customer service excellence.
- Benefits: Competitive salary, commission, company car, and wellness programmes.
- Other info: Access to award-winning training and a supportive work environment.
- Why this job: Join a team that values customer connections and offers growth opportunities.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31423 - 31423 € per year.
Role Overview
Customer Service Executive based in Hull, regularly visiting customers in the Lincolnshire area to ensure satisfaction with our service and maintain the customer base.
Responsibilities
- Achieve customer retention and sales targets
- Complete all visits according to schedule
- Work closely with the Customer Service Administrators
- Forward queries and keep managers, supervisors, colleagues informed as necessary
- Keep accurate records where required
- Foster and maintain good working relations between customer, company and colleagues
- Other ad hoc duties as required
Benefits
- £31,423 plus commission and bonuses
- Company car
- Access to a company Share Save Scheme
- Employee wellness programme and referral scheme
- Company pension
- Life assurance
- Access to an award-winning training academy dedicated to staff development
Closing date for applications: Friday, 28th November 2025.
Customer Service Executive in Kingston upon Hull employer: Johnsons Apparelmaster Ltd
As a Customer Service Executive at our Hull location, you will thrive in a supportive work culture that prioritises employee wellness and development. With competitive benefits including a company car, commission opportunities, and access to an award-winning training academy, we are committed to fostering your growth while ensuring customer satisfaction in the Lincolnshire area.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Executive in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and don’t be shy about asking for introductions. The more connections we make, the better our chances of landing that Customer Service Executive role.
✨Tip Number 2
Practice makes perfect! Before any interview, we should run through common questions and scenarios related to customer service. This way, we can showcase our skills and experience confidently when it counts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. It shows our enthusiasm for the role and reinforces our commitment to providing excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new opportunities that pop up in the customer service field.
We think you need these skills to ace Customer Service Executive in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can help us achieve our customer retention and sales targets!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can foster good working relations with our customers and colleagues.
Showcase Your Achievements:Don’t just list your duties; show us what you've achieved in previous roles. Whether it’s hitting targets or improving customer satisfaction, we love to see results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Johnsons Apparelmaster Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand key concepts like customer retention and how to handle queries effectively. This will show that you’re not just familiar with the role but also passionate about providing excellent service.
✨Research the Company
Take some time to learn about the company’s values, mission, and recent achievements. Knowing what they stand for will help you align your answers with their goals and demonstrate that you’re a good fit for their team.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will highlight your problem-solving skills.
✨Show Enthusiasm and Build Rapport
During the interview, be friendly and approachable. Building a good rapport with the interviewer can make a huge difference. Show your enthusiasm for the role and the company, as this can set you apart from other candidates.
