At a Glance
- Tasks: Visit customers to ensure satisfaction and maintain strong relationships.
- Company: Dynamic company focused on customer service excellence.
- Benefits: Competitive salary, commission, company car, and wellness programmes.
- Other info: Access to award-winning training for personal and professional development.
- Why this job: Join a team that values customer connections and offers growth opportunities.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31423 - 31423 € per year.
Role Overview: Customer Service Executive based in Hull, regularly visiting customers in the Lincolnshire area to ensure satisfaction with our service and maintain the customer base.
Responsibilities:
- Achieve customer retention and sales targets
- Complete all visits according to schedule
- Work closely with the Customer Service Administrators
- Forward queries and keep managers, supervisors, colleagues informed as necessary
- Keep accurate records where required
- Foster and maintain good working relations between customer, company and colleagues
- Other ad hoc duties as required
Benefits:
- £31,423 plus commission and bonuses
- Company car
- Access to a company Share Save Scheme
- Employee wellness programme and referral scheme
- Company pension
- Life assurance
- Access to an award-winning training academy dedicated to staff development
Closing date for applications: Friday, 28th November 2025.
Customer Service Executive employer: Johnsons Apparelmaster Ltd
As a Customer Service Executive at our Hull location, you will thrive in a supportive work culture that prioritises employee wellness and development. With competitive benefits including a company car, commission opportunities, and access to an award-winning training academy, we are committed to fostering your growth while ensuring customer satisfaction in the Lincolnshire area.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Customer Service Executive role. Highlight your experience in customer relations and how you can help maintain that all-important customer satisfaction.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what they look for in candidates. Plus, it might just get your foot in the door!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of landing that Customer Service Executive position!
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Executive role. Highlight any previous customer service experience and how you've achieved targets in the past.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills:As a Customer Service Executive, communication is key. In your application, demonstrate your ability to communicate clearly and effectively, whether it's through your writing style or by providing examples of past interactions with customers.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Johnsons Apparelmaster Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand key concepts like customer retention, satisfaction, and how to handle queries effectively. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Familiarise Yourself with the Company
Do some research on the company and its values. Knowing their approach to customer service and any recent news can give you an edge. It shows that you’re genuinely interested in the role and can align with their mission.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction. This will showcase your problem-solving skills.
✨Show Enthusiasm and Build Rapport
During the interview, be friendly and approachable. Building a good rapport with the interviewer can make a big difference. Smile, maintain eye contact, and express your enthusiasm for the role and the company’s commitment to customer service.
