Johnsons UK Services Limited | Permanent
Lincoln, United Kingdom | Posted on 04/11/2024
Our services are diverse and our delivery more so. With depots throughout the UK, we offer the opportunity to welcome you into a community which thrives on inspiring the future pioneers of our industry, whilst upholding our old-fashioned values. Our aim is to invest in the best people, training and processes and we never stop adapting and evolving to suit to needs of our changing world.
Job Description
The Workplace Team Leader (WPTL) is a pivotal role in the delivery of service for our client’s prestigious site. You must take full responsibility and lead the cleaning provision.
You will be responsible for managing a team of up to 10 cleaning operatives, this includes being the first point of contact for any or all employee concerns. Therefore, the ability to build strong working relationships is vital to this role. You will also have your own specification to clean the building.
You will be responsible for completing site specific documentation and undertake weekly audits on behalf of the cleaning service.
Key Attributes
- A positive company imageis always portrayed by the cleaning team
- Work flexibly across theshifts to provide support to the team
- To ensure essential weeklydocuments are completed on site
- To apply positivecommunication to plan your week and minimise the effect of absences orchanges to the team
- Control, monitor andmanage materials and consumables. Submit orders where appropriate within atimely manner
- Undertake any otherreasonable managers requests in line with the role specification
- Liaise and supportcolleagues to create flexible working relationships
- Ensure equipment andcleaning area is kept clean, tidy and in good working condition
- Report machinery faults and replacementsimmediately to Workplace Services Manager
Client Engagement
- To liaise with client andmonitor site delivery, ensuring regular and appropriate communication.
- Client complaints andconcerns are investigated and rectified swiftly. Escalate to WorkplaceServices Manager where required.
Team Engagement
- Maintain high standards ofconduct and performance for both you and across the cleaning team
- To plan cover acrossshifts when necessary, communicating effectively with the team and statingthe requirements of the cover
- To ensure staffing levelsare always maintained when supporting sickness at short notice
- To support the recruitmentprocess within Johnsons’ delivery management team
- To complete new starterdocumentation and share with your Workplace Services Manager
Requirements
Shift and schedule
- The role may require you to undertake greater hours than the contracted amount.
- Monday to Friday -07:30am to 15:30pm. Ability to cover shifts over a 24 hour periodrequired.
Cleaning Team Leader in Lincoln employer: Johnsons 1871
Johnsons 1871 is an exceptional employer, offering a supportive work culture that values teamwork and customer satisfaction. With opportunities for professional growth and development in the removals industry, employees benefit from flexible working hours and the chance to engage with diverse clients in the beautiful city of Edinburgh. Join us to be part of a dedicated team that takes pride in delivering outstanding service and making every move a positive experience.
