At a Glance
- Tasks: Lead domestic sales by converting enquiries into bookings with top-notch customer service.
- Company: Join Johnsons UK Services, a community-focused company with a rich heritage.
- Benefits: Enjoy a supportive environment with training, development, and a chance to grow your career.
- Other info: Be part of an inclusive team that values your contributions and offers career progression.
- Why this job: Make a real difference in customers' lives while achieving your sales targets.
- Qualifications: Sales or customer service experience, strong communication skills, and a friendly attitude.
The predicted salary is between 30000 - 40000 £ per year.
- Johnsons UK Services Limited | Full time
- Domestic Sales Lead
- Stoke-on-Trent, United Kingdom | Posted on 14/07/2026
Our services are diverse and our delivery more so.
With depots throughout the UK, we offer the opportunity to welcome you into a community which thrives on inspiring the future pioneers of our industry, whilst upholding our old-fashioned values.
Our aim is to invest in the best people, training and processes and we never stop adapting and evolving to suit to needs of our changing world.
Job Description
At Johnsons, we are looking for a motivated andcustomer-focused Domestic Sales Lead to join our team.
The successful candidatewill be responsible for converting enquiries into confirmed bookings byproviding professional advice, accurate quotations, and excellent customerservice throughout the sales process.
This role requires strong communication skills, attentionto detail, and the ability to build trust with customers.
The Domestics Sales Lead will be based in the Staffordshire area, with nationwide travel where necessary.
Key Responsibilities
- Respondpromptly to incoming domestic removals enquiries via telephone, email, website, and other channels.
- Arrangeand conduct home surveys (virtual or in-person) where required.
- Assesscustomers' removal requirements and prepare accurate quotations.
- Followup quotations to maximise conversion rates and secure bookings.
- Buildpositive relationships with customers, providing reassurance andprofessional guidance throughout the sales process.
- Maintainaccurate customer records within the company's CRM system.
- Liaiseclosely with the Operations team to ensure smooth handover of confirmedjobs.
- Achieveindividual sales targets and key performance indicators (KPIs).
- Resolvecustomer queries and provide exceptional pre-move customer service.
- Stayup to date with company services, pricing, and industry developments.
- Representthe company professionally at all times, maintaining its reputation forquality and service.
Equal Opportunity Statement
All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate based on race, colour, religion, marital status, age, national origin, ancestry, physical or mentaldisability, medical condition, pregnancy, genetic information, gender, sexualorientation, gender identity or expression, or any other status protected bylaw.
We have a long heritage of being an inclusive employerwhich provides training and development in a positive learning environment.
Requirements
- Previousexperience in a sales or customer service role.
- Excellentverbal and written communication skills.
- Strongorganisational and time management abilities.
- Abilityto build rapport and confidently close sales.
- Good IT skills, including Microsoft Office and CRM systems.
- Highlevel of attention to detail and accuracy.
- Abilityto work independently and as part of a team.
- Full UK driving licence (if home surveys are required).
- Experiencewithin the removals, logistics, relocation, or storage industry.
- Experiencecarrying out home surveys.
- Knowledgeof domestic removals processes and pricing.
- Familiaritywith BAR (British Association of Removers) standards.
- Personal Attributes
- Friendly, professional, and approachable.
- Customer-focusedwith a genuine desire to help.
- Self-motivatedand target-driven.
- Calmunder pressure and able to prioritise effectively.
- Strongproblem-solving skills.
- Positiveattitude with a proactive approach to sales.
- #J-18808-Ljbffr
Domestic Sales Lead in England employer: Johnsons 1871
Johnsons 1871 is an exceptional employer, offering a supportive work culture that values teamwork and customer satisfaction. With opportunities for professional growth and development in the removals industry, employees benefit from flexible working hours and the chance to engage with diverse clients in the beautiful city of Edinburgh. Join us to be part of a dedicated team that takes pride in delivering outstanding service and making every move a positive experience.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Sales Lead in England
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Domestic Sales Lead at Johnsons 1871, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Johnsons 1871. Tailor your message to explain why you’re drawn to them and how you can contribute as a Domestic Sales Lead. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Domestic Sales Lead in England
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Johnsons 1871:When writing your cover letter, make sure to tailor your message specifically for Johnsons 1871. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Johnsons 1871
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Johnsons 1871 that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Johnsons 1871 that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Johnsons 1871’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
