Litigation Paralegal, Financial Mis-selling Manchester, England, United Kingdom

Johnson Law Group (JLG) is an international claimant litigation law firm with offices in Manchester, London, Houston, Manhattan, and Chicago. We are looking for a bright and enthusiastic paralegal to join our growing team of fee earners in our Manchester office. As a firm, JLG acts for consumers and businesses that have been “wronged” by large corporations. We specialise in bringing group actions against those corporations and driving high‑volume claims for financial mis‑selling.

Successful candidates will assist our busy and growing financial mis‑selling team, handling client inquiries and advising on legal processes our clients are involved in. Candidates must be detail‑oriented, possess excellent communication skills, demonstrate strong organisational abilities, and maintain a professional appearance. They must also thrive under pressure when communicating with clients and be able to calmly articulate discussion topics and the goals of Johnson Law Group. Previous fee‑earning experience preferred but not essential.

Requirements (Must Have)

• Careful attention to detail
• Ability to understand and follow documented processes and procedures
• Ability to prioritise and multi‑task
• High level of professionalism
• Excellent written and verbal communication skills, both persuasive and objective
• Proficient in all MS Office applications, including Excel, Outlook, and Word
• Critical thinking and problem‑solving skills
• Ability to thrive in a team environment
• Law degree (2.1 or above)

Preferred Experience

• Previous experience working in a law firm as a legal clerk in a fee‑earning capacity (preferably in civil/commercial litigation or financial mis‑selling)

Responsibilities

• Request, chase, organise, review, and report on Data Subject Access Requests
• Update and liaise with clients by phone and in writing
• Maintain an up‑to‑date diary and task lists
• Regularly and effectively chase outstanding tasks
• Actively progress cases
• Assist fee earners with tasks on their cases
• Draft and prepare claims for submission to the Financial Ombudsman Service (FOS), Financial Services Compensation Scheme (FSCS), and for court issues
• Draft letters of advice, witness statements, and collate relevant disclosure documents
• Analyse limitation issues on cases
• Carry out case‑law research and report findings
• Provide excellent customer service and communicate with clients
• e‑File in the High Court and County Court
• Clearly document all information in the case management system
• Track and meet all procedural, limitation, and court deadlines
• Provide status updates

Additional Information

• Job type: Full‑time, fully office‑based
• Schedule: Monday to Friday
• Discretionary annual bonus
• Salary sacrifice pension scheme

Why Join Johnson Law Group

At JLG, we believe that impactful work begins with passionate people. Joining our Manchester team means being part of an international firm that values integrity, innovation, and collaboration. You’ll gain hands‑on exposure to legal proceedings, opportunities for professional development, and a chance to contribute to a team reshaping consumer litigation.