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- Tasks: Be the friendly face for clients and manage their communications with our legal team.
- Company: Fast-growing claimant law firm in Manchester with a focus on client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real difference in clients' lives every day.
- Qualifications: Strong communication skills, attention to detail, and Microsoft Office proficiency.
- Other info: Structured environment perfect for those who thrive on organisation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
A fast-growing claimant law firm in Manchester is seeking a Client Services Executive to serve as the first point of contact for clients. This role requires excellent communication skills, attention to detail, and proficiency in Microsoft Office.
Responsibilities include managing client communications and supporting the team with case-related tasks. Candidates should enjoy a client-facing role and thrive in a structured environment.
Client Experience Lead - Legal Services (Manchester) employer: Johnson Law Group
Contact Detail:
Johnson Law Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Lead - Legal Services (Manchester)
✨Tip Number 1
Make sure to brush up on your communication skills! Since this role is all about client interaction, practice how you present yourself and your ideas. We want you to shine in those conversations!
✨Tip Number 2
Familiarise yourself with the legal services sector. Knowing the ins and outs of what a claimant law firm does will help you stand out. We recommend doing a bit of research on common case types and client concerns.
✨Tip Number 3
Showcase your attention to detail during interviews. Bring examples of how you've managed client communications or supported teams in the past. We love seeing candidates who can demonstrate their organisational skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who thrive in structured environments like this one.
We think you need these skills to ace Client Experience Lead - Legal Services (Manchester)
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about client interaction, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively engage with clients.
Pay Attention to Detail: Attention to detail is key in this position. Double-check your application for any typos or errors before submitting it. We want to see that you can present information accurately and professionally.
Highlight Your Microsoft Office Proficiency: Make sure to mention your experience with Microsoft Office in your application. Whether it's Word, Excel, or PowerPoint, we want to know how you've used these tools in previous roles to support client communications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Johnson Law Group
✨Know Your Stuff
Make sure you understand the legal services industry and the specific role of a Client Experience Lead. Brush up on common legal terminology and the firm's values. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role is all about client interaction, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your communication style and ensure you come across as approachable and professional.
✨Demonstrate Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was managing client communications or supporting case-related tasks, be ready to discuss how you ensure accuracy in your work.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is key for this role. Before the interview, brush up on your skills, especially in Word and Excel. You might even want to mention specific features or functions you’ve used that could benefit the team.
