At a Glance
- Tasks: Install, service, and repair advanced medical systems for heart rhythm management.
- Company: Join Johnson & Johnson, a leader in healthcare innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Flexible working hours and a dynamic, supportive team environment.
- Why this job: Make a real impact on healthcare with cutting-edge technology.
- Qualifications: Degree in Biomedical or related field; experience in field service preferred.
The predicted salary is between 35000 - 45000 £ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
About MedTech: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness.
Johnson & Johnson is seeking a motivated and technically skilled Field Service Engineer (m/f/d) to join our Electrophysiology Division, based in London, UK. As a global leader in heart rhythm management, we offer the opportunity to make a meaningful impact on healthcare while working with advanced medical technologies.
In this role, you will be responsible for the installation, servicing, and repair of highly sophisticated systems. You will work directly with customers, both on-site and remotely, to resolve technical issues, ensure system reliability, and build strong, long-term relationships.
Key Responsibilities:- Install, upgrade, maintain, and repair advanced medical systems used for 3D cardiac mapping and electrophysiology procedures.
- Independently manage your service territory including planning and prioritizing weekly activities.
- Diagnosing and resolving equipment malfunctions promptly and effectively.
- Travel extensively within the assigned region and occasionally across Europe, including on short notice.
- Drive customer satisfaction through regular performance reviews, complaint analysis, and continuous improvement initiatives.
- Accurately document service activities in the Service Management System.
- Communicate technical issues, risks, and improvement opportunities to management.
- Adhere strictly to company health, safety, and environmental standards.
- Bachelor’s degree or equivalent experience in Biomedical, Electrical, Electronics, or Computer Engineering.
- Previous experience in field service or the medical device industry is preferred.
- Solid understanding of service and troubleshooting principles.
- Strong organizational and problem-solving skills.
- Proficiency with standard test equipment (e.g., digital multimeter, safety tester).
- Ability to work flexible hours, including weekends and off-hours, when required.
- Physically able to lift and move equipment up to 35 kg, with frequent standing and bending.
- Strong commitment to safety and quality standards.
- Excellent written and verbal communication skills in English.
- Valid driver’s license.
Role split: approximately 80% field-based and 20% office-based, fully remote.
Johnson & Johnson is an Equal Opportunity Employer. We value diversity and are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status. We also provide reasonable accommodation and adjustments for individuals with disabilities.
Be a part of Johnson & Johnson, where you can contribute to a highly accomplished team that is reshaping the healthcare industry. Our progressive initiatives and practices empower our employees and their loved ones, ensuring their overall wellness in every aspect of life.
Associate Field Service Engineer-London |J&J MedTech in Wokingham employer: Johnson & Johnson
Johnson & Johnson in High Wycombe is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to compliance excellence, making it a rewarding environment for those passionate about quality systems and regulatory standards.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Field Service Engineer-London |J&J MedTech in Wokingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Johnson & Johnson.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Johnson & Johnson.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Johnson & Johnson, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Associate Field Service Engineer-London |J&J MedTech in Wokingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Johnson & Johnson.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Johnson & Johnson.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Johnson & Johnson. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Johnson & Johnson. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Johnson & Johnson
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Johnson & Johnson’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
