At a Glance
- Tasks: Support quality and safety surveillance activities across the EMEA region in a leading orthopaedics company.
- Company: Join Johnson & Johnson, a global leader in healthcare innovation and inclusivity.
- Benefits: Competitive salary, inclusive work culture, and opportunities for professional growth.
- Other info: Limited travel required; join a team committed to continuous improvement and innovation.
- Why this job: Make a real impact on patient safety and product quality in a dynamic environment.
- Qualifications: Bachelor's degree in a relevant field and 2-4 years of experience in quality or compliance.
The predicted salary is between 35000 - 45000 £ per year.
This job is with Johnson & Johnson, an inclusive employer. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Overview: The EMEA CQSS Specialist supports the execution and continuous improvement of regional Commercial Quality and Safety Surveillance (CQSS) activities across the EMEA region. This role plays a critical part in ensuring compliance with applicable quality system requirements, supporting post‑market surveillance and vigilance processes, and partnering cross‑functionally to maintain patient safety and regulatory readiness. This is an opportunity to contribute directly to product quality, regulatory compliance, and patient outcomes within a leading orthopedics organization.
Key Responsibilities:
- Support EMEA CQSS activities, including post‑market surveillance, quality system compliance, and safety reporting processes in alignment with global and regional requirements.
- Assist in the execution and maintenance of quality system documentation, including procedures, work instructions, and records related to CQSS activities.
- Participate in complaint handling, vigilance, and trend analysis activities to support identification and escalation of quality and safety issues.
- Support internal and external audits, inspections, and regulatory inquiries by preparing documentation and responding to information requests.
- Collaborate with cross‑functional partners (e.g., Regulatory Affairs, Medical Safety, Operations) to support timely investigation and resolution of quality and compliance issues.
- Contribute to continuous improvement initiatives by identifying opportunities to enhance CQSS processes, tools, and reporting.
- Maintain accurate tracking and reporting of CQSS metrics to support management review and regulatory compliance.
Qualifications:
- Bachelor's degree required in a scientific, engineering, healthcare, or related discipline. Advanced degree in Quality, Regulatory, Life Sciences, or a related field preferred.
- Typically requires 2-4 years of relevant work experience in Quality, Compliance, Regulatory Affairs, or a related function within a regulated industry (e.g., medical devices, pharmaceuticals).
- Working knowledge of quality systems and compliance requirements (e.g., ISO 13485, post‑market surveillance, vigilance).
- Experience supporting investigations, documentation, and quality records in accordance with established procedures.
- Strong attention to detail with the ability to manage multiple priorities in a regulated environment.
- Preferred: Experience supporting EMEA‑based quality, vigilance, or regulatory activities within the medical device industry.
- Familiarity with EU MDR/IVDR post‑market surveillance and safety reporting requirements.
- Experience participating in audits or health authority inspections.
- Proficiency with quality systems, databases, and reporting tools.
- Effective written and verbal communication skills, with the ability to collaborate across functions and regions.
Other:
- Languages: Proficiency in English required; additional EMEA language skills are a plus.
- Travel: Limited regional travel may be required (generally up to 10%).
- Certifications: Quality or Regulatory certifications (e.g., ASQ, ISO Lead Auditor) preferred but not required.
Transportation Commercial Quality Specialist employer: Johnson & Johnson
At Johnson & Johnson, we pride ourselves on being an inclusive employer that values diversity and individual merit, fostering a supportive work culture where every employee can thrive. Located in Leeds, our team enjoys a collaborative environment with ample opportunities for professional growth and development, all while contributing to meaningful healthcare innovations that impact lives globally. With a commitment to employee well-being and continuous improvement, Johnson & Johnson stands out as an exceptional place to build a rewarding career in the healthcare sector.
