At a Glance
- Tasks: Lead global transportation operations and drive continuous improvement in logistics.
- Company: Join Johnson & Johnson, a leader in healthcare innovation.
- Benefits: Inclusive work environment, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to work in a dynamic, collaborative team with excellent career advancement potential.
- Why this job: Make a real impact on global health through innovative supply chain solutions.
- Qualifications: 7+ years in logistics or supply chain management; strong analytical and leadership skills required.
The predicted salary is between 66150 - 80850 £ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
DePuy Synthes is recruiting for a Senior Manager, Global Control Tower Operations within Global Transportation & Trade Operations. The role may be located in Leeds, UK or Cork, Ireland. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
- Loughbeg, Ringaskiddy - Requisition Number: R-091664
- St. Anthony's Road, Leeds, UK - Requisition Number: R-091242
This role will manage and further deploy the global 4PL Transportation Control Tower across business units, regions, and franchises. The Senior Manager will help ensure consistent transportation execution, shipment visibility, operational performance governance, and continuous improvement across Air, Ocean, Ground, Parcel, and Customs Brokerage operations. Working closely with regional operations, Procurement, IT, Finance, Compliance, and external 4PL/3PL partners, this role will strengthen Control Tower adoption, service reliability, cost control, compliant trade and customs execution, and scalable operating processes.
Key Responsibilities
- 4PL Control Tower Strategic Management & Deployment (50%)
- Manage the global 4PL Control Tower provider to drive operational performance, process governance, data quality, issue resolution, and continuous improvement.
- Lead further deployment and adoption of Control Tower capabilities across business units, franchises, and regions.
- Oversee shipment visibility, exception management, TMS adoption, freight audit and pay integration, 3PL connectivity, and performance reporting.
- Ensure Control Tower operations align with transportation planning, financial controls, trade compliance, and customs brokerage requirements.
- Global Program Management & Operating Model (20%)
- Support the roadmap for global 4PL Control Tower capabilities, including deployment priorities, service scope, governance, and process standardization.
- Develop practical global standards for transportation execution, customs brokerage coordination, and trade operations interfaces.
- Partner with regional and functional leaders to translate business needs into scalable Control Tower and 3PL/4PL service capabilities.
- Drive continuous improvement, service reliability, cost efficiency, and process resilience through structured program management.
- 4PL/3PL, Customs Brokerage & Supplier Performance Management (20%)
- Manage performance governance for 4PL Control Tower partners, transportation providers, and customs brokers.
- Track KPIs, service levels, business reviews, onboarding support, and corrective action follow-up.
- Support supplier relationships and contract performance with Procurement, Legal, Compliance, and Regional Operations.
- Use scorecards and benchmarking to identify service, cost, compliance, and value-creation opportunities.
- Cross-functional Collaboration, Digital Enablement & Team Leadership (10%)
- Act as a key interface between the 4PL Control Tower, regional transportation teams, trade compliance, procurement, IT, finance, planning, and quality.
- Support digital initiatives that improve automation, analytics, visibility, exception management, and optimization.
- Contribute to freight audit, cost control, master data governance, customs brokerage performance, and trade compliance programs.
- Lead and develop a small global or cross-regional team, fostering accountability, collaboration, inclusion, and knowledge sharing.
Candidate Profile
- Bachelor’s degree in Supply Chain, Logistics, Business, or a related field required; Master’s degree preferred.
- 7+ years of experience in transportation, logistics, supply chain, trade operations, or related areas.
- Experience with 4PL Control Tower operations, 3PL management, customs brokerage coordination, and global or regional matrix environments.
- Strong understanding of multimodal transportation, import/export processes, trade compliance, supplier governance, and logistics provider performance.
- Experience with TMS, Control Tower platforms, analytics, freight audit and pay, and operational performance reporting.
- Ability to manage cross-functional initiatives, influence stakeholders, solve problems, and drive adoption of standard processes.
- Strong analytical, communication, collaboration, and people leadership skills.
- Ability to travel up to 20% domestically or globally.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Sr. Manager, Global Control Tower Ops employer: Johnson & Johnson
Johnson & Johnson in High Wycombe is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to compliance excellence, making it a rewarding environment for those passionate about quality systems and regulatory standards.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Manager, Global Control Tower Ops
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Johnson & Johnson, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Sr. Manager, Global Control Tower Ops.
We think you need these skills to ace Sr. Manager, Global Control Tower Ops
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Johnson & Johnson. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Johnson & Johnson and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Johnson & Johnson
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Johnson & Johnson.
✨Research Specific Challenges Faced by Johnson & Johnson
Look into any unique supply chain challenges Johnson & Johnson might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
