At a Glance
- Tasks: Lead innovative healthcare projects and drive impactful solutions for patients and providers.
- Company: Join Johnson & Johnson, a leader in healthcare innovation and inclusivity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real difference in healthcare while working with cutting-edge technology.
- Qualifications: Strong project management skills and a passion for healthcare solutions.
The predicted salary is between 50000 - 65000 £ per year.
This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans.
The Services and Solutions Manager will deploy the DePuy Synthes value offering to drive profitable market share with strategic customers. The individual will be tasked with supporting the process to shape, deliver and implement the new DS value offering, to include but not exclusively Clinical Transformation, Theatre Efficiency Patient Pathway programmes as well as Enabling technology pipeline. The incumbent will have strong expertise and practical experience in the skills required to deliver these programmes and experience of delivering and executing value-based product and enabling technology led solutions.
Core Responsibilities:- To support the delivery of value deployments in associated accounts in line with DS and customer strategic priorities.
- To help uncover and drive business opportunities end to end to maximise DS impact.
- Be the designated governance lead, to manage relationships with key NHS trusts and private sector organisations deploying value driven programmes for specific clinical and non-clinical outcomes.
- Programme and/or workstream lead to act as the "orchestra conductor" within an NHS hospital to ensure resources, contractual commitments and governance is optimised for both the customer and DS.
- Partner with commercial colleagues to deliver the Value/S&S strategy for UK.
- Accountability for reporting progress against key performance indicators aligned to annual objectives.
- Accountable for supporting strategic growth through the deployment of value programmes (Diagnosis, Deal Creation, Implementation/Delivery).
- Drive the development of the extensive value portfolio of DS.
- Driven by results performance & delivering excellence in the job through strong project management skills, process-oriented work and commercial capability.
- Strong track record for execution and understanding of value based strategies and programmes.
- Outstanding internal and external communicator, with report writing to an executive audience in all formats.
- Ability to think, plan and execute deliverables.
- Strong project management experience, with experience in prioritising projects, managing and seeing projects through to completion.
- Excellent working knowledge of NHS/Private Sector procurement, and detailed knowledge of at least 1 national framework.
- Proven ability to shape value based and product led contracts and strategies.
- Ability to understand business strategy and coach the transition to translate it into actionable plans, coupled with high execution focus and exceptional planning skills.
- Strong passion and track record for innovation & will to make things happen & deliver.
- Excellent written and verbal communication skills in local language(s) and English; effective interpersonal and teamwork skills.
- University degree in business administration, marketing & communications, hospital management, life science, public administration or related fields or studies would be preferable but not essential.
- Expertise in Organisational change, and/or Process Excellence, and/or Project Management, and/or Healthcare Management Consulting, and/or running Surgical Services/Theatres/Secondary Care Service.
- Proven communication, presentation and negotiations skills.
- Excellent understanding of the UK Healthcare System, procurement providers and the strategy of the Future operating model its structure and priorities.
- Understanding of health economic principles and extensive knowledge of the UK medical devices industry.
- IT literate - ability to analyse and present information using appropriate IT resources.
- Ability to analyse and interpret data, highly numerate.
Service & Solutions Manager employer: Johnson & Johnson
At Johnson & Johnson, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work environment. Located in Leeds, our team enjoys a culture of innovation and collaboration, with ample opportunities for professional growth and development in the healthcare sector. As part of our commitment to employee well-being, we offer competitive benefits and a chance to make a meaningful impact on health outcomes globally.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Solutions Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Johnson & Johnson. Attend events, webinars, or even local meet-ups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission around health innovation and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in project management and healthcare can drive value for DePuy Synthes. A clear, confident delivery can make all the difference in landing that role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Johnson & Johnson.
We think you need these skills to ace Service & Solutions Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service & Solutions Manager role. Highlight your project management skills and any relevant experience in healthcare innovation. We want to see how you can bring value to Johnson & Johnson!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with their mission. Remember, we’re looking for someone who can drive impactful solutions.
Showcase Your Communication Skills:Since this role requires excellent communication, make sure your application reflects that. Use clear, concise language and structure your documents well. We want to see your ability to convey complex ideas simply!
Apply Through Our Website:Don’t forget to apply through the Johnson & Johnson website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining their team!
How to prepare for a job interview at Johnson & Johnson
✨Know Your Value Proposition
Before the interview, take some time to clearly define what value you can bring to Johnson & Johnson as a Service & Solutions Manager. Think about your past experiences and how they align with their focus on innovative healthcare solutions. Be ready to discuss specific examples of how you've driven results in similar roles.
✨Research the Company Culture
Johnson & Johnson prides itself on inclusivity and diversity. Familiarise yourself with their Credo and values. During the interview, demonstrate how your personal values align with theirs, and share any experiences that highlight your commitment to fostering an inclusive environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage complex projects. Prepare by thinking of scenarios where you've successfully led initiatives or navigated challenges in project management. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Service & Solutions Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you've effectively communicated with stakeholders in the past, especially in high-pressure situations. This will demonstrate your capability to manage relationships with NHS trusts and private sector organisations.
