At a Glance
- Tasks: Lead global Quality Management System strategy and drive continuous improvement initiatives.
- Company: Join Johnson & Johnson, a leader in healthcare innovation and inclusive work culture.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Opportunity for travel and engagement in enterprise-scale transformation projects.
- Why this job: Make a real impact on healthcare solutions while leading a dynamic global team.
- Qualifications: 12+ years in Quality Systems with strong leadership and strategic thinking skills.
The predicted salary is between 90000 - 120000 £ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
The Senior Director, Quality Systems will provide enterprise leadership for the strategy, roadmap, operation, and sustainment of core QMS systems and enabling platforms. This leader will partner closely with Innovative Medicine Quality & Compliance, Enterprise Quality, IM Digital Quality, JJT, Global Process Owners, and regional stakeholders to ensure QMS systems support business priorities, regulatory expectations, inspection readiness, and continuous improvement.
Key Responsibilities:
- Lead the global QMS systems strategy, investment roadmap, and governance model to support current and future Innovative Medicine Quality & Compliance priorities.
- Oversee planning, execution, sustainment, and continuous improvement of QMS system initiatives and investments.
- Serve as business owner for core QMS systems and enabling platforms, including LMS, EDMS, QMS workflows, and related operational capabilities.
- Partner with Global Process Owners, Enterprise Quality, IM Digital Quality, JJT, and regional stakeholders to ensure systems are aligned with process needs, quality architecture, and enterprise priorities.
- Provide Quality leadership and guidance for strategic system investments, ensuring compliance with applicable GxP, computerized system validation, and quality requirements.
- Develop scalable operational services and support models that enable consistent, efficient, and compliant QMS operations.
- Represent IM Quality Systems in enterprise transformation efforts, governance forums, and senior leadership discussions.
- Lead, develop, and engage a global team, fostering accountability, collaboration, inclusion, and high performance.
- Monitor internal and external trends in Quality Systems and digital capability to identify opportunities for simplification, standardization, innovation, and value creation.
- Develop dashboards, metrics, and leadership updates to provide visibility into QMS system performance, investment progress, risks, and opportunities.
Qualifications:
- Bachelor’s degree is required.
- Minimum of 12 years of relevant experience in Quality Systems, Quality Operations, digital quality, program management, transformation leadership, or a related regulated environment.
- Experience with Quality Management System platforms and solutions supporting GxP processes.
- Demonstrated experience shaping system roadmaps, leading system investments, and translating business needs into executable plans.
- Strong understanding of quality systems, regulatory expectations, computerized system validation, and continuous improvement principles.
- Proven ability to influence, collaborate, and drive alignment across senior leaders, global teams, and matrixed stakeholders.
- Strong strategic thinking, communication, presentation, analytical, and decision-making skills.
- Experience leading teams, developing talent, and creating an inclusive, high-performance team environment.
- Ability to manage multiple priorities and deliver high-quality outcomes in a complex, global organization.
Preferred Qualifications:
- Advanced degree such as M.S., MBA, Ph.D., Pharm.D., or equivalent is preferred.
- Experience in pharmaceuticals, healthcare, medical technology, or another highly regulated industry.
- Experience with QMS platforms such as Veeva, TrackWise, ComplianceWire, EDMS, LMS, or similar systems.
- Experience partnering with digital, technology, process ownership, and quality organizations to deliver enterprise-scale transformation.
- Experience developing metrics, dashboards, and executive-level updates to support decision-making and governance.
This position may require up to 10% domestic and international travel based on business needs.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.
Senior Director, Quality Systems (UK) employer: Johnson & Johnson
At Johnson & Johnson, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment in High Wycombe, Buckinghamshire. Our commitment to employee growth is evident through robust development opportunities and a culture that values diversity and collaboration, ensuring that every team member can thrive while contributing to groundbreaking healthcare innovations that impact lives globally.
