Senior Complaint Investigation Lead - QA & CAPA
Senior Complaint Investigation Lead - QA & CAPA

Senior Complaint Investigation Lead - QA & CAPA

Full-Time 30 - 40 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead quality compliance and manage complaint investigations in a dynamic healthcare environment.
  • Company: A leading healthcare company focused on product quality and innovation.
  • Benefits: Competitive hourly rate, hybrid work model, and opportunities for professional growth.
  • Why this job: Make a real difference in healthcare by ensuring product quality and safety.
  • Qualifications: BA/BS in Science or Engineering with 7+ years in Pharmaceutical Quality Assurance.
  • Other info: Join a collaborative team and enhance your career in a vital industry.

The predicted salary is between 30 - 40 £ per hour.

A leading healthcare company is seeking a Sourcing Recruiter to manage product quality and complaint investigations for a contract of 12 months. The ideal candidate will possess a BA/BS in Science or Engineering, with over 7 years in the Pharmaceutical industry, particularly in Quality Assurance.

Responsibilities include:

  • Process leadership in quality compliance
  • Investigation management
  • Cross-functional collaboration

This role is hybrid and offers a competitive hourly rate.

Senior Complaint Investigation Lead - QA & CAPA employer: Johnson & Johnson

As a leading healthcare company, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our hybrid work model offers flexibility while our commitment to quality assurance ensures that you will be part of a team dedicated to making a meaningful impact in the pharmaceutical industry. With competitive compensation and opportunities for professional advancement, we are an excellent employer for those looking to thrive in a rewarding environment.
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Contact Detail:

Johnson & Johnson Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Complaint Investigation Lead - QA & CAPA

✨Tip Number 1

Network like a pro! Reach out to your connections in the pharmaceutical industry, especially those in Quality Assurance. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your complaint investigation skills. Be ready to discuss specific examples from your experience that showcase your process leadership and cross-functional collaboration.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your expertise in QA and CAPA.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference.

We think you need these skills to ace Senior Complaint Investigation Lead - QA & CAPA

Quality Assurance
Complaint Investigation
Process Leadership
Quality Compliance
Cross-Functional Collaboration
Pharmaceutical Industry Knowledge
Analytical Skills
Problem-Solving Skills
Communication Skills
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Quality Assurance and complaint investigations. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Complaint Investigation Lead role. We love seeing passion and enthusiasm, so let your personality come through!

Showcase Your Collaboration Skills: Since this role involves cross-functional collaboration, make sure to mention any experiences where you’ve successfully worked with different teams. We value teamwork, so highlight those moments where you made a difference!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Johnson & Johnson

✨Know Your Stuff

Make sure you brush up on your knowledge of Quality Assurance and complaint investigation processes. Familiarise yourself with the latest regulations in the pharmaceutical industry, as well as any specific methodologies used in QA and CAPA. This will show that you're not just qualified but genuinely interested in the role.

✨Showcase Your Experience

Prepare to discuss your past experiences in detail, especially those that relate to managing investigations and ensuring quality compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your background aligns with their needs.

✨Collaboration is Key

Since this role involves cross-functional collaboration, be ready to share examples of how you've successfully worked with different teams in the past. Highlight your communication skills and how you’ve navigated challenges in a team setting to achieve quality outcomes.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's approach to quality assurance and how they handle complaint investigations. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values and work style.

Senior Complaint Investigation Lead - QA & CAPA
Johnson & Johnson

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