New Technology Specialist | Johnson & Johnson MedTech | Electrophysiology | London North
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness.
Role Overview
We are seeking a highly motivated New Technology Specialist (NTS) to support the London North region within our Electrophysiology (EP) business. In this role, you will act as the clinical and technical expert for new product introductions, driving adoption through education, case support, and close collaboration with customers and internal teams.
Clinical Expertise & Training
- Become the subject matter expert in new technologies through structured training (face-to-face and virtual) and ongoing self-development (e.g. BWI Connect, Axonify).
- Lead training for EP lab staff on new products, ensuring safe and effective adoption.
- Provide hands‑on clinical case support 3–5 days per week in targeted accounts during the first 6 months following full market release.
Customer Engagement & Product Adoption
- Deliver high-impact presentations to customers, articulating clinical value, evidence, and product differentiation.
- Demonstrate expert knowledge of clinical data and confidently address customer questions and objections.
- Support Account Managers in driving high penetration of new product introductions.
- Proactively plan cases with target centres to secure commitment and ensure successful use of new technologies.
Business Collaboration & Execution
- Partner closely with Account Managers and Technical Specialists in monthly business planning.
- Contribute to business planning processes and maintain accurate call reporting aligned with company standards.
- Share best practices and success stories across the region and broader organisation.
- Collaborate across regions, providing support where needed and helping prioritise case coverage nationally.
Who We Are Looking For
- Min 3 years of industry experience in Electrophysiology, with proven ability to independently support clinical cases at an expert level.
- Strong and consistent track record of performance (meeting/exceeding objectives over the past 2 years).
- Passion, energy, and the ability to inspire and influence others.
- Excellent interpersonal and communication skills.
- Strong presentation and objection-handling capabilities.
- Ability to thrive in a matrix organisation and collaborate effectively across teams.
- Demonstrated business acumen with a strong customer-centric mindset.
- Highly organised with strong planning and execution skills.
- Growth mindset with a commitment to continuous learning and improvement.
