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- Tasks: Lead the strategy for enhancing customer order experiences through innovative technology solutions.
- Company: Join Johnson & Johnson, a leader in healthcare innovation and personal solutions.
- Benefits: Enjoy competitive pay, remote work options, and opportunities for professional growth.
- Other info: Collaborative environment focused on innovation and developing talent.
- Why this job: Make a real impact on global health by driving technology that transforms customer experiences.
- Qualifications: Bachelor's degree and 7+ years in IT product management with strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
The Director, IM Supply Chain Technology Product Group Leader – Cx - is responsible for the overall strategic direction for technology supporting our Customer Order Experience capabilities globally. This leader will align product strategy, roadmap, technical capabilities, and delivery in support of current and future business goals. This role is remote eligible on a case by case basis.
The role will collaborate with Senior Business and Technology Leaders to identify, prioritize, and ensure consistent product delivery with quality across our Deliver organization. This individual will require a strong mix of leadership skills with business and technical acumen to drive measurable value aligned to business strategy. Driving a culture of innovation with a focus on developing talent will be key to ensure team members are in tune with emerging industry and technology trends. There will be a heavy focus on modernizing the technology used to enable an integrated customer experience in line with our autonomous supply chain strategy.
This role will partner across the Supply Chain and Commercial organizations with a deep focus in understanding customer needs and problems as input into developing our technology product roadmap. By implementing user centric industry leading strategies in areas of design and rapid prototyping, we will deliver Minimal Viable Products with speed and agility to meet the needs of the customers and patients we serve.
Qualifications- Must have a Bachelor's Degree or equivalent work experience.
- Experience in digital and emerging technology with demonstrated results required.
- 7+ years of IT product management including process improvement, customer centric design thinking, technical solutioning is required.
- Strong Business Acumen & Communication skills. Demonstrated ability to work with business partners to understand business requirements and define a data and analytics strategy and the associated capabilities.
- Strong leadership experience in building highly effective, collaborative teams with strong track record of successful delivery.
- Prior experience managing and leading global technology teams is preferred.
- Analytical Reasoning
- Cost Management
- Developing Others
- Fact-Based Decision Making
- Human-Computer Interaction (HCI)
- Inclusive Leadership
- Leadership
- New Program Development
- Performance Measurement
- Product Development
- Product Strategies
- Project Management Methodology (PMM)
- Research and Development
- Software Development Management
- Stakeholder Management
- Strategic Supply Chain Management
- Analytical Reasoning
- Cost Management
- Developing Others
- Fact-Based Decision Making
- Human-Computer Interaction (HCI)
- Inclusive Leadership
- Leadership
- New Program Development
- Performance Measurement
- Product Development
- Product Strategies
- Project Management Methodology (PMM)
- Research and Development
- Software Development Management
- Stakeholder Management
- Strategic Supply Chain Management
Director-Customer Order Experience PGL in London employer: Johnson & Johnson
Contact Detail:
Johnson & Johnson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director-Customer Order Experience PGL in London
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, especially those at Johnson & Johnson. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by researching the company’s latest innovations and how they align with your skills. Show them you’re not just another applicant; you’re genuinely interested in their mission and ready to contribute!
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've led teams or driven product strategies in the past. This will help you demonstrate your leadership experience and business acumen effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the relevant roles listed there, making it easier for you to find your perfect fit.
We think you need these skills to ace Director-Customer Order Experience PGL in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director-Customer Order Experience role. Highlight your experience in digital technology and product management, and show how it aligns with our mission at Johnson & Johnson.
Showcase Your Leadership Skills: We want to see your leadership experience shine through! Share examples of how you've built effective teams and delivered successful projects. This is key for a role that focuses on driving innovation and collaboration.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application is seen by the right people. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Johnson & Johnson
✨Know Your Stuff
Make sure you understand the ins and outs of the Customer Order Experience and how it ties into the broader healthcare landscape. Brush up on Johnson & Johnson's recent innovations and how they impact customer needs. This will show that you're not just interested in the role, but also in the company's mission.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've built effective teams and driven successful projects in the past. Highlight your experience in managing global technology teams and how you've fostered a culture of innovation.
✨Be Data-Driven
Since the role involves defining data and analytics strategies, come prepared with insights on how you've used data to drive decision-making in previous roles. Discuss specific metrics or outcomes that resulted from your data-driven approaches to product management.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company’s goals. Inquire about their current challenges in customer order experience and how they envision the future of technology in this area. This shows your genuine interest and strategic thinking.