At a Glance
- Tasks: Lead the charge in defining and delivering automation solutions for customer service.
- Company: Join Johnson & Johnson, a global leader in healthcare innovation.
- Benefits: Competitive salary, travel opportunities, and a chance to shape the future of customer service.
- Other info: Collaborative environment with global teams and excellent career growth potential.
- Why this job: Make a real impact by enhancing efficiency and customer experience with cutting-edge AI technology.
- Qualifications: Experience in RPA/AI and Lean/Six Sigma methodologies preferred.
The predicted salary is between 60000 - 80000 £ per year.
Johnson & Johnson is recruiting for an RPA/AI Lead to define and deliver the international automation roadmap for Customer Service.
Based in Leeds, UK, you will collaborate with global teams to translate business needs into scalable automation solutions that enhance efficiency and customer experience.
You will work across cross-functional teams, shape governance, and drive adoption of AI-enabled processes, with travel up to 10% and a preference for candidates with Lean/Six Sigma experience.
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Global RPA & AI Lead — Customer Service Transformation in Leeds employer: Johnson & Johnson
Johnson & Johnson in High Wycombe is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to compliance excellence, making it a rewarding environment for those passionate about quality systems and regulatory standards.
