DePuy Synthes Customer/Commercial Quality Senior Specialist | Johnson & Johnson| MedTech in Leeds

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a Commercial Quality Senior Specialist - UK/Ireland located in the Leeds distribution centre.

Job Overview:

• Responsible for the execution of Commercial quality related processes in the UK Distribution centre.
• Quality contact for operational activities on Distribution activities, including Loan kit, kit build and service.
• Quality related matters and liaise with multiple Quality organizations to drive timely resolution of Quality related issues.
• Completes quality systems activities at the Tingley distribution site.
• Performs quality duties including maintenance of the corrective action and preventive action (CAPA) and supplier systems.
• Provides support for special quality projects.
• Ensures and maintains a state of inspection readiness.
• Performs in various quality functional areas and maintain expertise.
• Co-ordination of the warehouse temperature monitoring program.
• Involvement in the Managed Service warehouse.
• Supports the Distribution activities for the Ireland warehouse as applicable.
• Execute and own quality elements including non-conformance, change control, complaints and CAPA.
• Conducts investigations, collects data, analyses trend and prepares reports for assigned quality processes.
• Assist in the hosting of site audits from regulatory bodies and internal groups.
• Support continuous improvement activities within the distribution related activities.

Required Experience:

• Min 2 years' experience in Quality, Regulatory, or Compliance within a regulated environment.
• Understanding of quality systems and regulatory requirements.
• Strong attention to detail and documentation skills.
• Excellent written and verbal English communication.
• Ability to work independently and cross-functionally.
• Strong computer skills (Excel, Word, PowerPoint, Outlook, and business systems).
• Customer-focused with strong relationship-building skills.

Preferred Experience:

• Medical devices, healthcare, pharmaceuticals, or other regulated industries.
• Product complaints and field action management.
• Audit, inspection, or regulatory assessment support.
• Experience in a multinational or matrix organization.

Key Compliance Requirements:

• Always act as a role model for J&J Credo values. Demonstrate integrity and ethical behavior in all areas of responsibility.
• Maintain thorough familiarity with your detailed personal Health & Safety responsibilities as described in the Company’s Health & Safety policy.
• Adherence to all Company policies and vital training and development requirements within required time frames.
• Ensure compliance with all product complaint process.
• To travel across territory and attend meetings as required.

By joining Johnson & Johnson you will find boundless opportunities to craft your path & amplify your impact inside & outside our walls. And with our commitment to be the world’s healthiest workforce you can strengthen your body as well and your mind. When you work at Johnson & Johnson you can touch over a billion lives worldwide every day. And when you apply your talent to our collective purpose there’s no end to the lasting impact we can make together. And that changes everything.

What’s it in for YOU?

It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.

Required Skills:

• Audit Management
• Business Behavior
• Coaching
• Compliance Management
• Continuous Improvement
• Data Analysis
• Detail-Oriented
• Goal Attainment
• Internal Controls
• Issue Escalation
• Problem Solving
• Process Oriented
• Quality Control (QC)
• Quality Management Systems (QMS)
• Quality Standards
• Regulatory Environment