Clinical Specialist | J&J MedTech | Orthopaedics | North Manchester in Leeds

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Johnson & Johnson family of companies is comprised of more than 250 operating companies in 57 countries employing 117,000 people. Our companies develop and market products in three business segments: CONSUMER, MEDICAL DEVICES & DIAGNOSTICS & PHARMACEUTICALS and we turnover in excess of $71 Billion.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

About Orthopaedics: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness.

Role Purpose: DePuy Synthes is part of Johnson & Johnson and the largest, most innovative and comprehensive orthopaedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

Clinical Specialists are responsible for maintaining an existing customer base and developing sales in strategic accounts across a number of UK sales territories. In this role, you will become an integral part of the sales team by providing support to a number of territory managers in servicing their customers and accounts.

Principal Accountabilities:

• Provide in theatre support to consultants and nursing staff regarding the use of products
• Provide accurate information regarding all products and their indications (i.e. surgical techniques) for use to orthopaedic consultants and nursing staff
• Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully
• Assist in the promotion/correct use of Depuy products through regular, organised customer education meetings and training sessions
• Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities
• Provide support to Depuy Medical Education Events
• Achieve Business goals in line with CREDO Values
• Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff
• Maintain and Grow the business as defined by the individual business plan and Key Opinion Leader targets
• Proactively build and develop relationships with Clinical stakeholders
• Develop a portfolio of territory Key Opinion Leaders across the product portfolio
• Cover surgical cases as required to support regional colleagues
• Presentations in Hospital Meetings and Exhibitions
• Effective use of company CRM system
• Timely completion of business reporting and administration as required by RBM/Internal Stakeholders
• Adherence in full to Johnson & Johnson HCC Standards, and standards of Business Conduct

Essential Qualifications & Experience:

• Experience of orthopaedics/sports medicine / Working Knowledge of Theatre Environment
• Working knowledge of NHS and recent changes, good commercial drive and acumen.

Desirable:

• Relevant experience in health sciences/anatomy and/or arthroscopy
• Clinical qualification, e.g. ODP, RGN, Physiotherapy
• A degree in science/sports science discipline/business/technology

Skills And Aptitudes:

• Good interpersonal skills
• Excellent communication and team-working skills
• Strong sense of urgency to respond to customer needs, and ability to work on own initiative
• Excellent organisational skills, plan workload and prioritise effectively
• Computer Literacy & Management of CRM System
• Good Presentation skills
• Ability to deal with change
• Positive outlook
• Dynamic, enthusiastic and hard-working individual
• Proactive - anticipates problems and shows initiative for problem-solving and generating new ideas
• Trustworthy - able to deal with confidential information in an appropriate and sensitive way
• Flexible - willing to work the hours required for the successful completion of tasks
• Resilient - able to deal with a challenging, and fast paced environment.

Job Requirements:

• Field Based role, requires daily travel within Region
• Some overnight stays may be required to service the Region
• The post will require some international travel on occasion
• This is a Full Time Post
• Provide coverage and support on another sales territory as required by RBM/BUD

Required Skills:

Preferred Skills:

• Business Behavior, Customer Centricity, Customer Effort Score, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection