Clinical Specialist | J&J MedTech | Orthopaedics | Hampshire, Berkshire and West Surrey

This job is with Johnson & Johnson, an inclusive employer. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow.

About MedTech: Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness.

Clinical Specialists are responsible for maintaining an existing customer base and developing sales in strategic accounts across a number of UK sales territories. In this role, you will become an integral part of the sales team by providing support to a number of territory managers in servicing their customers and accounts.

Areas to cover: Hampshire, Berkshire and West Surrey

Principal Accountabilities:

• Provide in-theatre clinical and technical support to consultants, nursing staff and theatre teams regarding the safe and effective use of DePuy Synthes products.
• Provide accurate information regarding all products and their indications, surgical techniques and clinical application to orthopaedic consultants, nursing staff and wider clinical stakeholders.
• Deliver first class service and seamless supply to customers including training, stock checks, timely deliveries, pre-case planning and support to the theatre team.
• Act as a key clinical partner in the launch, adoption and ongoing utilisation of the VELYS™ Robotic-Assisted Solution.
• Support consultants and theatre teams through robotic learning curves by coordinating and delivering product education.
• Work with the Territory Manager and wider sales team to identify, develop and convert business opportunities.
• Drive utilisation in designated robotic accounts by supporting achievement of agreed case volume, activation and training targets.
• Provide support to DePuy Medical Education events.
• Achieve business goals in line with CREDO Values.
• Promote use of the portfolio, services and digital solutions to orthopaedic surgeons, theatre staff and hospital stakeholders.
• Maintain and grow the business as defined by the individual business plan.
• Proactively build and develop relationships with clinical stakeholders.
• Develop a portfolio of territory Key Opinion Leaders.
• Cover surgical cases as required to support regional colleagues.
• Deliver presentations in hospital meetings, exhibitions and account review settings.
• Use the company CRM system effectively to record activity.
• Complete business reporting and administration in a timely manner.
• Adhere in full to Johnson & Johnson HCC Standards and standards of Business Conduct.

Job Scope:

• No Direct Reports
• Field position
• Some overnight stays will be required occasionally
• Unpredictable hours at times
• Sales Coverage and Support within the Region
• Some occasional international travel required

Qualifications & Experience:

• Essential: Experience of orthopaedics/sports medicine / Working Knowledge of Theatre Environment
• Desirable: Relevant experience in health sciences/anatomy and/or arthroscopy; Clinical qualification, e.g. ODP, RGN, Physiotherapy
• Essential: Working knowledge of NHS and recent changes, good commercial drive and acumen.
• Desirable: A degree in science/sports science discipline/business/technology

Skills and Aptitudes:

• Good interpersonal skills
• Excellent communication and team-working skills
• Strong sense of urgency to respond to customer needs
• Excellent organisational skills
• Computer Literacy & Management of CRM System
• Good Presentation skills
• Ability to deal with change
• Positive outlook
• Dynamic, enthusiastic and hard-working individual
• Proactive - anticipates problems and shows initiative
• Trustworthy - able to deal with confidential information
• Flexible - willing to work the hours required
• Resilient - able to deal with a challenging environment

Job Requirements:

• Field Based role, requires daily travel within Region
• Some overnight stays may be required
• The post will require some international travel on occasion
• This is a Full Time Post
• Provide coverage and support on another sales territory as required

Benefits:

• Company Car
• Pension
• Private Healthcare Insurance
• Lunch Allowance
• 25 holidays + 8 company days = 33 days
• Commission
• Childcare Voucher Scheme
• Mobile phone
• Laptop