Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the strategy for enhancing customer order experiences globally.
- Company: Join Johnson & Johnson, a leader in healthcare innovation.
- Benefits: Remote work options, competitive salary, and a focus on personal development.
- Why this job: Make a real impact on health solutions while driving innovation in technology.
- Qualifications: Bachelor's degree and 7+ years in IT product management required.
- Other info: Collaborative environment with opportunities to lead global technology teams.
The predicted salary is between 36000 - 60000 £ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
The Director, IM Supply Chain Technology Product Group Leader – Cx - is responsible for the overall strategic direction for technology supporting our Customer Order Experience capabilities globally. This leader will align product strategy, roadmap, technical capabilities, and delivery in support of current and future business goals. This role is remote eligible on a case by case basis.
The role will collaborate with Senior Business and Technology Leaders to identify, prioritize, and ensure consistent product delivery with quality across our Deliver organization. This individual will require a strong mix of leadership skills with business and technical acumen to drive measurable value aligned to business strategy. Driving a culture of innovation with a focus on developing talent will be key to ensure team members are in tune with emerging industry and technology trends.
There will be a heavy focus on modernizing the technology used to enable an integrated customer experience in line with our autonomous supply chain strategy. This role will partner across the Supply Chain and Commercial organizations with a deep focus in understanding customer needs and problems as input into developing our technology product roadmap. By implementing user centric industry leading strategies in areas of design and rapid prototyping, we will deliver Minimal Viable Products with speed and agility to meet the needs of the customers and patients we serve.
Qualifications
- Must have a Bachelor's Degree or equivalent work experience.
- Experience in digital and emerging technology with demonstrated results required.
- 7+ years of IT product management including process improvement, customer centric design thinking, technical solutioning is required.
- Strong Business Acumen & Communication skills.
- Demonstrated ability to work with business partners to understand business requirements and define a data and analytics strategy and the associated capabilities.
- Strong leadership experience in building highly effective, collaborative teams with strong track record of successful delivery.
Preferred
- Prior experience managing and leading global technology teams is preferred.
Required Skills
- Analytical Reasoning
- Cost Management
- Developing Others
- Fact-Based Decision Making
- Human-Computer Interaction (HCI)
- Inclusive Leadership
- Leadership
- New Program Development
- Performance Measurement
- Product Development
- Product Strategies
- Project Management Methodology (PMM)
- Research and Development
- Software Development Management
- Stakeholder Management
- Strategic Supply Chain Management
Preferred Skills
- Analytical Reasoning
- Cost Management
- Developing Others
- Fact-Based Decision Making
- Human-Computer Interaction (HCI)
- Inclusive Leadership
- Leadership
- New Program Development
- Performance Measurement
- Product Development
- Product Strategies
- Project Management Methodology (PMM)
- Research and Development
- Software Development Management
- Stakeholder Management
- Strategic Supply Chain Management
Director-Customer Order Experience PGL employer: Johnson & Johnson
Contact Detail:
Johnson & Johnson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director-Customer Order Experience PGL
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Knowing their values and recent projects can help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Director-Customer Order Experience PGL
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director-Customer Order Experience role. Highlight your relevant experience in digital technology and product management, and show how it aligns with the job description. We want to see how you can bring value to our team!
Showcase Your Leadership Skills: This role is all about leading teams and driving innovation. Use your application to demonstrate your leadership experience and how you've successfully built collaborative teams in the past. We love seeing examples of how you've developed talent and delivered results!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Johnson & Johnson
✨Know Your Stuff
Make sure you thoroughly understand Johnson & Johnson's mission and values, especially around healthcare innovation. Familiarise yourself with their Customer Order Experience capabilities and how technology plays a role in that. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've built effective teams and driven successful projects in the past. Highlight your experience in managing global technology teams and how you've fostered a culture of innovation.
✨Be Data-Driven
Since the role involves defining data and analytics strategies, come prepared with insights on how you've used data to drive decision-making in previous roles. Discuss specific metrics or outcomes that resulted from your data-driven approaches to product management.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges in customer order experience and how they envision the future of technology in this area. This shows you're not just interested in the position but also in contributing to their success.
