At a Glance
- Tasks: Lead business operations strategy and optimise processes to drive healthcare innovation.
- Company: Join Johnson & Johnson, a leader in healthcare with an inclusive culture.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Dynamic role with global collaboration and career advancement opportunities.
- Why this job: Make a real impact on health by developing the medicines of tomorrow.
- Qualifications: 10+ years in clinical research and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
About Innovative Medicine: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Purpose: The Director, Business Operations sits within the DU and is accountable for establishing and continuously optimizing business operations strategy to enable the DU to deliver the portfolio, as measured by time, cost, and quality. This is achieved through broad understanding of the portfolio, strong relationships with functional units within and outside the DU, and by analyzing data to uncover insights and improve ways of working.
The Director, Business Operations reports to the Delivery Operations Leader and leads Business Operations for the entire DU. The role includes leadership, growth, and development responsibilities for team members. The Director, Business Operations also directly supports the Head of PADU and the DU Senior Leadership Team (SLT), serving as a strategic partner to ensure delivery of the portfolio, proactive risk management, and strong governance.
You will be responsible for:
- Risk and Portfolio Management: Identify, assess, and proactively mitigate portfolio-level and operational risks. Develop and implement risk management processes and controls to ensure early identification of issues, constant inspection readiness, and compliance with regulations and company policies.
- Business Operations Strategy: Manage and coordinate business operations strategy and initiatives to drive operational excellence across key functional domains, including Delivery Operations, Trial Management, and Therapeutic/Disease Area Stronghold Delivery.
- Reporting and Analysis: Establish and lead DU business reviews, risk forums, and performance discussions. Leverage insights from data and operational metrics to support decision-making and highlight areas for continuous improvement.
- Functional Budget and Resource Management: Oversee DU-level planning and tracking of functional budgets, in close partnership with the Resource Management Director, Capacity Management, and Finance.
- Communication Strategy and Execution: Ensure consistent and timely communication within the DU. Deliver DU-specific content that supports broader Global Development communications and ensures transparency and stakeholder engagement across internal and external audiences.
- Operational Excellence: Provide guidance and tools to support continuous improvement initiatives.
- Stakeholder Engagement: Establish key customer and stakeholder interfaces across the DU and align operational strategy to evolving needs.
- Team Management: Supervise and support team members within the business operations function.
- Process Improvement: Define and implement DU-wide process optimization strategies.
- Performance Management: Define and monitor key performance indicators (KPIs) and management systems to track delivery execution.
- Strategic and Operational Support to PADU-SLT: Provide strategic and operational support to the DU Head and PADU SLT.
- Problem Solving: Take ownership of initiatives and ad hoc projects that enable smooth and agile DU operations.
Qualifications / Requirements:
- Minimum of a Bachelor's degree required, preferably in Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy).
- Advanced degree in a scientific discipline and/or Master's degree is preferred.
- Minimum of 10 years of clinical research experience acquired in pharmaceutical industry or CRO.
- People management experience.
- Expertise or experience in risk and portfolio management.
- Excellent knowledge of drug development, clinical research operations and regulatory requirements including ICH-GCP, HCC and applicable regulations.
- Proven track record of project management.
- Excellent communication and leadership skills.
- Strong decision-making and financial management skills.
- Flexibility to work in a rapidly changing environment with the appropriate sense of urgency.
- Ability to synthesize and evaluate data generated from various reports and sources.
- Can travel internationally or domestically up to 10-20% of the time.
Director, Business Operations employer: Johnson & Johnson
At Johnson & Johnson, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work environment. Located in High Wycombe, our team is dedicated to innovative healthcare solutions, offering employees opportunities for professional growth and development while making a meaningful impact on global health. With a strong commitment to employee well-being and a culture that encourages collaboration and creativity, we empower our staff to thrive and contribute to groundbreaking advancements in medicine.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Business Operations
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, especially those who work at Johnson & Johnson. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Johnson & Johnson values inclusivity and innovation, so think about how your experiences align with their mission and be ready to share!
✨Tip Number 3
Practice your pitch! Be clear about your skills and how they relate to the Director, Business Operations role. Highlight your experience in risk management and operational excellence to show you're the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Johnson & Johnson.
We think you need these skills to ace Director, Business Operations
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Director, Business Operations role. Highlight your relevant experience in clinical research and project management, and show how your skills align with Johnson & Johnson's mission of health innovation.
Showcase Your Leadership Skills:Since this role involves team management, don’t forget to emphasise your people management experience. Share examples of how you've fostered team productivity and cohesion in previous roles to demonstrate your leadership capabilities.
Be Data-Driven:Johnson & Johnson values insights and data analysis. Include specific metrics or achievements from your past roles that showcase your ability to leverage data for decision-making and operational improvements.
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. This way, your application will be considered alongside others, and you’ll have the best chance of standing out!
How to prepare for a job interview at Johnson & Johnson
✨Know Your Stuff
Before the interview, dive deep into Johnson & Johnson's mission and values, especially their focus on health innovation. Familiarise yourself with their recent projects in Innovative Medicine and MedTech, as this will show your genuine interest and understanding of the company.
✨Showcase Your Leadership Skills
As a Director, Business Operations, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams, managed projects, or implemented strategic changes. Highlight how you fostered team productivity and cohesion.
✨Be Data-Driven
Since the role involves analysing data for insights, come prepared with examples of how you've used data to drive decisions in previous roles. Discuss specific metrics you've tracked and how they influenced your strategies, especially in risk and portfolio management.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to operational excellence and how they manage stakeholder engagement. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
