At a Glance
- Tasks: Drive sales and support surgical teams with expert knowledge and real-time assistance.
- Company: Join DePuy Synthes, a leader in orthopaedic and neurological solutions.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for professional development and networking.
- Why this job: Be a key player in transforming patient care through innovative medical solutions.
- Qualifications: Clinical or technical background in orthopaedics/neurosurgery preferred; sales experience is a plus.
The predicted salary is between 40000 - 50000 £ per year.
Johnson & Johnson announced plans to separate its Orthopaedics business to establish a standalone company, DePuy Synthes. The separation is expected to be completed within 18–24 months. If accepted, the employee will become a DePuy Synthes employee post‑transaction and will be governed by DePuy Synthes employment policies and benefits. DePuy Synthes is a leading orthopaedic and neurological business offering products across joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials. The role is based in the Newcastle, Durham, Darlington, Middlesbrough area with responsibilities across Hull, Yorkshire and regular travel required.
Role Purpose
The Clinical Specialist / Clinical Key Account Manager (CKAM) is a strategic partner to orthopaedic and neurosurgical teams, driving adoption of DePuy Synthes Spine solutions through expert in‑theatre support and consultative selling. The role combines deep clinical knowledge with strong commercial acumen to deliver exceptional customer experiences, build influential relationships, and convert opportunities into sustainable growth.
What you will be doing
- Sales Execution: Achieve defined sales targets in key accounts; collaborate with Sales Specialists/Development managers to convert opportunities and grow the portfolio.
- In‑Theatre Support: Provide real‑time assistance to consultants and nursing staff during surgical procedures, ensuring correct product usage and surgical techniques.
- Product Knowledge & Education: Deliver accurate information on product indications and usage; organize and lead customer education meetings and training sessions to promote best practices.
- Relationship Management: Build and maintain strong relationships with clinical stakeholders in key accounts across the northeast and Humberside; develop a network of Key Opinion Leaders (KOLs) within the product portfolio.
- Customer Service & Logistics: Ensure seamless supply of products through effective inventory management, timely deliveries, and operational support to theatre teams.
- Asset Management: Manage consignment stock and perform audit reconciliations in line with business strategy.
- Event Support: Assist in the delivery of DePuy Synthes Medical Education events and other promotional activities.
What you will bring
- Clinical or technical background in orthopaedics/neurosurgery preferred.
- Strong communication and interpersonal skills.
- Ability to work effectively in high‑pressure theatre environments.
- Organizational skills for stock and asset management.
- Sales experience highly beneficial.
Core J&J Values
- Drive Results with Integrity: Deliver first‑class service while upholding Credo values, ensuring every interaction builds trust and long‑term partnerships.
- Proactive Growth Mindset: Actively cultivate relationships and champion portfolio adoption to maximize market share and deliver business objectives.
- Customer‑Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.
Required Skills
- Account Management
- Analytical Reasoning
- Business Behavior
- Collaboration
- Cultural Competence
- Customer Analytics
- Customer Centricity
- Healthcare Trends
- Learning Agility
- Market Knowledge
- Market Research
- Oracle Customer Data Management (CDM)
- Problem Solving
- Sales Solutions Selling
- Sustainable Procurement
- Vendor Selection
Preferred Skills
- Account Management
- Analytical Reasoning
- Business Behavior
- Collaboration
- Cultural Competence
- Customer Analytics
- Customer Centricity
- Healthcare Trends
- Learning Agility
- Market Knowledge
- Market Research
- Oracle Customer Data Management (CDM)
- Problem Solving
- Sales Solutions Selling
- Sustainable Procurement
- Vendor Selection
Clinical Specialist / Clinical Key Account Manager| Northeast, Yorkshire and Humberside, Newcas[...] employer: Johnson & Johnson
DePuy Synthes, a leader in orthopaedic and neurological solutions, offers an exceptional work environment for Clinical Specialists and Key Account Managers in the Northeast, Yorkshire, and Humberside regions. With a strong focus on employee development, a collaborative culture, and the opportunity to make a meaningful impact in surgical settings, DePuy Synthes provides competitive benefits and a commitment to integrity and customer-centric excellence, making it an attractive employer for those seeking a rewarding career in MedTech sales.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Specialist / Clinical Key Account Manager| Northeast, Yorkshire and Humberside, Newcas[...]
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Johnson & Johnson.
✨Tap into Professional Associations
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We think you need these skills to ace Clinical Specialist / Clinical Key Account Manager| Northeast, Yorkshire and Humberside, Newcas[...]
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Johnson & Johnson.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Johnson & Johnson.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Johnson & Johnson. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Johnson & Johnson. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Johnson & Johnson
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Johnson & Johnson’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
