Clinical Specialist - Joints in Birmingham

DePuy Synthes is part of Johnson & Johnson and the largest, most innovative and comprehensive orthopaedic and neurological business in the world. Clinical Specialists are responsible for maintaining an existing customer base and developing sales in strategic accounts across a number of UK sales territories. In this role, you will become an integral part of the sales team by providing support to a number of territory managers in servicing their customers and accounts.

Principal Accountabilities

• Provide in theatre support to consultants and nursing staff regarding the use of products.
• Provide accurate information regarding all products and their indications (i.e. surgical techniques) for use to orthopaedic consultants and nursing staff.
• Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully.
• Assist in the promotion/correct use of Depuy products through regular, organised customer education meetings and training sessions.
• Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities.
• Provide support to Depuy Medical Education Events.
• Achieve Business goals in line with CREDO Values.
• Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff.
• Maintain and Grow the business as defined by the individual business plan and Key Opinion Leader targets.
• Proactively build and develop relationships with Clinical stakeholders.
• Develop a portfolio of territory Key Opinion Leaders across the product portfolio.
• Cover surgical cases as required to support regional colleagues.
• Presentations in Hospital Meetings and Exhibitions.
• Effective use of company CRM system.
• Timely completion of business reporting and administration as required by RBM/Internal Stakeholders.
• Adherence in full to Johnson & Johnson HCC Standards, and standards of Business Conduct.

Qualifications & Experience

• Essential: Experience of orthopaedics/sports medicine / Working Knowledge of Theatre Environment Working knowledge of NHS and recent changes, good commercial drive and acumen.
• Desirable: Relevant experience in health sciences/anatomy and/or arthroscopy Clinical qualification, e.g. ODP, RGN, Physiotherapy A degree in science/sports science discipline/business/technology.

Skills and Aptitudes

• Good interpersonal skills.
• Excellent communication and team-working skills.
• Strong sense of urgency to respond to customer needs, and ability to work on own initiative.
• Excellent organisational skills, plan workload and prioritise effectively.
• Computer Literacy & Management of CRM System.
• Good Presentation skills.
• Ability to deal with change.
• Positive outlook.
• Dynamic, enthusiastic and hard-working individual.
• Proactive - anticipates problems and shows initiative for problem-solving and generating new ideas.
• Trustworthy - able to deal with confidential information in an appropriate and sensitive way.
• Flexible - willing to work the hours required for the successful completion of tasks.
• Resilient - able to deal with a challenging, and fast paced environment.

Job Requirements

• Field Based role, requires daily travel within Region.
• Some overnight stays may be required to service the Region.
• The post will require some international travel on occasion.
• This is a Full Time Post.
• Provide coverage and support on another sales territory as required by RBM/BUD.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual.