Reporting to the Clinical Development Manager, the NTS' are responsible for new technology sales by focusing on clinical education and expert case support (3-5 days/week in the field).
- Providing expert technical and clinical support to electrophysiology labs and customers to accelerate New Product Introductions (NPIs) with CARTO products
- Demonstrate expert knowledge in all clinical data associated with NPIs and be able to clearly articulate this data to customers through education, in-servicing and objection handling.
- Lead the design, planning, and execution of external clinical evaluations, pilot studies, and limited market release (LMR) programs including site selection, protocol implementation, data capture, and post-evaluation analysis.
- Create go-to-market strategies for new product launches, including launch plans, success metrics, stakeholder engagement plans, and risk mitigation.
- Develop and deliver training programs (in-person and virtual) for clinical staff, engineers, and sales teams on new product features, workflows, and best practices.
- Act as the primary field liaison during LMRs and launches coordinate clinical cases, collect field feedback, troubleshoot technical/clinical issues, and ensure compliance with applicable regulatory requirements and company policies.
- Gather, synthesize, and communicate clinical and market feedback to product management, engineering, clinical affairs, and regulatory teams to inform product iterations and labelling.
- Support commercial teams with technical pre-sales activities, site evaluations, and value demonstrations to customers and key opinion leaders (KOLs).
- Partner with the Account Manager and Technical Specialist in the monthly business planning process and POD calls
- Lead by example in sharing best practice and success stories across the cluster and the region using available media (Teams, Newsletters, Town Halls).
- Attendance on product training (both face to face and virtual meeting, e.g. attendance to the "EMEA and UK NTS calls") and through ongoing self-learning utilising the on-line tools available (BWI Connect, Axonify, Summit).
Minimum three years†experience in industry in Electrophysiology with evidence of independent case support to expert level. - Consistent track record of success with minimum FM/FM for the last 2 years
- Passion, energy, ability to motivate and be followed by the team
- Strong Interpersonal and communication skills
- Strong objection handling skills
- Ability to work in a matrix environment.
- Confidence in providing formal presentations
- Growth mindset
- Demonstrate business acumen and customer-centric mentality
- Strong collaboration skills with colleagues and Teamwork facilitator
- Meticulous business planning and execution
Be part of the next frontier in electrophysiology. Transform patient outcomes. Lead innovation.
Required Skills: Preferred Skills: Communication, Customer Centricity, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Proactive Behavior, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Vendor Selection
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
About Johnson & Johnson MedTech:
At Johnson & Johnson MedTech, we use our deep expertise in science and innovation to shape the future of health. Biosense Webster, part of the J&J MedTech family, is a global leader in the field of cardiac electrophysiology. We are committed to transforming the treatment of atrial fibrillation (AF) and other arrhythmias through innovative technology and meaningful partnerships with physicians and hospitals.
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New Technology Specialist in Birmingham employer: Johnson & Johnson Services
At Johnson & Johnson, we are committed to fostering an inclusive and innovative work environment that empowers our employees to thrive. As a Senior Director in Planning Systems and Processes, you will have the opportunity to lead transformative projects that directly impact healthcare solutions for millions. With a strong focus on professional development, collaboration across diverse teams, and a culture that values individual contributions, we offer a rewarding career path in a company dedicated to improving health outcomes globally.
Contact Details:
Johnson & Johnson Services Recruitment Team
