DePuy Synthes Customer/Commercial Quality Senior Specialist | Johnson & Johnson| MedTech in Leeds

Job Title and Location

Commercial Quality Senior Specialist – UK/Ireland, Leeds Distribution Centre (DePuy Synthes).

Job Responsibilities

• Quality contact for operational activities on Distribution activities, including Loan kit, kit build and service.
• Quality related matters and liaise with multiple Quality organizations to drive timely resolution of quality related issues.
• Completes quality systems activities at the Tingley distribution site.
• Performs quality duties including maintenance of the corrective actions and preventive action (CAPA) and supplier systems.
• Provides support for special quality projects.
• Ensures and maintains a state of inspection readiness. Performs in various quality functional areas and maintain expertise.
• Co‑ordination of the warehouse temperature monitoring program.
• Involvement in the Managed Service warehouse.
• Supports the Distribution activities for the Ireland warehouse as applicable.
• Execute and own quality elements including non conformance, change control, complaints and CAPA.
• Has thorough understanding of process criteria and regulations.
• Conducts investigations, collects data, analyses trend and prepares reports for assigned quality processes.
• Assists in the hosting of site audits from regulatory bodies and internal groups.
• Supports continuous improvement activities within the distribution related activities.

Required Experience

• Min 2 years' experience in Quality, Regulatory, or Compliance within a regulated environment.
• Understanding of quality systems and regulatory requirements.
• Strong attention to detail and documentation skills.
• Excellent written and verbal English communication.
• Ability to work independently and cross‑functionally.
• Strong computer skills (Excel, Word, PowerPoint, Outlook, and business systems).
• Customer‑focused with strong relationship‑building skills.

Preferred Experience

• Medical devices, healthcare, pharmaceuticals, or other regulated industries.
• Product complaints and field action management.
• Audit, inspection, or regulatory assessment support.
• Experience in a multinational or matrix organization.

Key Compliance Requirements

• Always act as a role model for J&J Credo values. Demonstrate integrity and ethical behavior in all areas of responsibility.
• Maintain thorough familiarity with your detailed personal Health & Safety responsibilities as described in the Company’s Health & Safety policy.
• Adherence to all Company policies and vital training and development requirements within required time frames.
• Ensure compliance with all product complaint processes.
• Travel across territory and attend meetings as required.

Benefits

• Competitive compensation and benefits package.
• Digital GP, private healthcare, retail vouchers, gym memberships, and community project support.