Lead Product Analyst, IM SCT Deliver – Customer Order Experience

Lead Product Analyst, IM SCT Deliver – Customer Order Experience

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
J

At a Glance

  • Tasks: Manage IT solutions for Assisted Service capabilities and drive integration strategy.
  • Company: Johnson & Johnson is a world leader in the healthcare industry, focusing on innovative solutions.
  • Benefits: Diversity, equity, and inclusion are central to our culture, promoting a supportive work environment.
  • Other info: Position available in Beerse, Antwerp, High Wycombe, or Issy-les-Moulineaux.
  • Why this job: Shape technical product strategy and deliver measurable improvements in business value.
  • Qualifications: Bachelor’s degree in Management Information Systems or Computer Science; 3 years IT experience required.

The predicted salary is between 60000 - 80000 £ per year.

Johnson & Johnson, a world leader in the healthcare industry, is seeking a highly motivated and experienced Technical Product Analyst to support our EMEA Assisted Service Customer Order Experience (Cx) capabilities.

Responsibilities:

  • Manage all aspects of delivering IT solutions in support of Assisted Service capabilities for our Customers.
  • Ensure appropriate software delivery methodologies are in place to deliver quality IT solutions tied to business Objectives and Key Results (OKRs).
  • Evaluate industry leading capabilities and drive solutioning to ensure we build a competitive advantage through our Cx systems.
  • Drive integration strategy to provide an integrated ecosystem with Commercial and Supply Chain systems to ensure a connected and seamless experience in support of our customers and patients.
  • Strong Business Acumen & Communication skills. Demonstrated ability to work with business partners to understand business requirements and define a data and analytics strategy and the associated capabilities.
  • Strong leadership experience in building highly effective, collaborative teams with a strong track record of successful delivery.

Key Attributes Of The Role:

  • Technology Product Strategy: Help shape our technical product strategy to demonstrate measurable improvement in business value. Partner with Product Owners to align on Product Vision and build, maintain and execute against accompanying capability roadmap.
  • Business Analysis: Identifies and analyzes business needs to fully understand scope of opportunity while ensuring proper acceptance criteria is defined.
  • Technical depth: Technical scope of knowledge includes a broad understanding of Customer Engagement solutions with continual exploration of leading technologies.
  • Continuously learn via research, collaboration with technology vendors, IT Architecture and attend tech events to get ahead of the curve and proactively bring new relevant capabilities to the product line.

Qualifications:

  • Education: Bachelor’s degree in the field of Management Information Systems, Computer Science or other relevant field.
  • At least 3 years of Experience in Information Technology.
  • Demonstrated ability to deliver complex solutions applying Agile delivery methodologies.
  • Product Management experience is required.
  • Excellent interpersonal and communication skills (oral and written).
  • Self-motivated leader that can build highly effective, collaborative teams that deliver measurable value.

Required & Preferred Skills:

  • Agile Product Development
  • Analytical Reasoning
  • Coaching
  • Collaborating
  • Competitive Landscape Analysis
  • Critical Thinking
  • Customer Alignment
  • Demand Forecasting
  • Human-Computer Interaction (HCI)
  • Organizing
  • Product Development
  • Product Improvements
  • Product Strategies
  • Requirements Analysis
  • Research and Development
  • Software Development Life Cycle (SDLC)
  • Software Development Management
  • Stakeholder Management
  • Technical Credibility
  • Technical Writing
  • Technologically Savvy

Diversity, Equity and Inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. We are proud to be an equal opportunity employer.

Lead Product Analyst, IM SCT Deliver – Customer Order Experience employer: Johnson & Johnson Innovative Medicine

Join Johnson & Johnson in Belgium, the UK, or France, where diversity and innovation drive our mission. Enjoy a collaborative team environment focused on delivering quality healthcare solutions. We prioritise continuous learning and development in technology.

J

Contact Details:

Johnson & Johnson Innovative Medicine Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Product Analyst, IM SCT Deliver – Customer Order Experience

Get Involved in Tech Transfer Events

Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Johnson & Johnson Innovative Medicine!

Showcase Your Projects

Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Johnson & Johnson Innovative Medicine, showing them you’ve got the chops for the job.

Leverage University Connections

Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Johnson & Johnson Innovative Medicine.

Engage with Online Communities

Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!

We think you need these skills to ace Lead Product Analyst, IM SCT Deliver – Customer Order Experience

Agile Product Development
Analytical Reasoning
Coaching
Collaborating
Competitive Landscape Analysis
Critical Thinking
Customer Alignment

Some tips for your application 🫡

Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!

Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Johnson & Johnson Innovative Medicine, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!

Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.

Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Johnson & Johnson Innovative Medicine.

How to prepare for a job interview at Johnson & Johnson Innovative Medicine

Demonstrate Your Tech Knowledge

Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.

Show Your Business Acumen

This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.

Prepare for Scenario-Based Questions

Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.

Highlight Your Teamwork Skills

In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.