At a Glance
- Tasks: Lead the delivery of innovative IT solutions for customer order experiences.
- Company: Join Johnson & Johnson, a global leader in healthcare innovation.
- Benefits: Competitive salary, diverse workplace, and opportunities for professional growth.
- Other info: Embrace diversity and inclusion in a collaborative team culture.
- Why this job: Make a real impact on customer experiences in a dynamic tech environment.
- Qualifications: Bachelor's degree and 3+ years in IT with strong product management skills.
The predicted salary is between 60000 - 80000 £ per year.
Johnson & Johnson, a world leader in the healthcare industry, is seeking a highly motivated and experienced Technical Product Analyst to support our EMEA Assisted Service Customer Order Experience (Cx) capabilities.
Responsibilities:
- Manage all aspects of delivering IT solutions in support of Assisted Service capabilities for our Customers.
- Ensure appropriate software delivery methodologies are in place to deliver quality IT solutions tied to business Objectives and Key Results (OKRs).
- Evaluate industry leading capabilities and drive solutioning to ensure we build a competitive advantage through our Cx systems.
- Drive integration strategy to provide an integrated ecosystem with Commercial and Supply Chain systems to ensure a connected and seamless experience in support of our customers and patients.
- Demonstrated ability to work with business partners to understand business requirements and define a data and analytics strategy and the associated capabilities.
- Strong leadership experience in building highly effective, collaborative teams with a strong track record of successful delivery.
Key Attributes Of The Role:
- Technology Product Strategy: Help shape our technical product strategy to demonstrate measurable improvement in business value. Partner with Product Owners to align on Product Vision and build, maintain and execute against accompanying capability roadmap.
- Business Analysis: Identifies and analyzes business needs to fully understand scope of opportunity while ensuring proper acceptance criteria is defined.
- Technical depth: Technical scope of knowledge includes a broad understanding of Customer Engagement solutions with continual exploration of leading technologies. Continuously learn via research, collaboration with technology vendors, IT Architecture and attend tech events to get ahead of the curve and proactively bring new relevant capabilities to the product line.
Qualifications:
- Education: Bachelor’s degree in the field of Management Information Systems, Computer Science or other relevant field.
- At least 3 years of Experience in Information Technology.
- Demonstrated ability to deliver complex solutions applying Agile delivery methodologies.
- Product Management experience is required.
- Excellent interpersonal and communication skills (oral and written).
- Self-motivated leader that can build highly effective, collaborative teams that deliver measurable value.
Required & Preferred Skills:
- Agile Product Development
- Analytical Reasoning
- Coaching
- Collaborating
- Competitive Landscape Analysis
- Critical Thinking
- Customer Alignment
- Demand Forecasting
- Human-Computer Interaction (HCI)
- Organizing
- Product Development
- Product Improvements
- Product Strategies
- Requirements Analysis
- Research and Development
- Software Development Life Cycle (SDLC)
- Software Development Management
- Stakeholder Management
- Technical Credibility
- Technical Writing
- Technologically Savvy
Diversity, Equity and Inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. We are proud to be an equal opportunity employer. Johnson & Johnson is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability.
Lead Product Analyst, IM SCT Deliver – Customer Order Experience in High Wycombe employer: Johnson & Johnson Innovative Medicine
At Johnson & Johnson, we pride ourselves on being a leading employer in the healthcare sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and a strong focus on diversity, equity, and inclusion, ensuring that every team member feels valued and empowered. Located in vibrant cities like Beerse and High Wycombe, our teams benefit from a supportive culture that encourages creativity and drives impactful solutions for our customers and patients.
Contact Details:
Johnson & Johnson Innovative Medicine Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Analyst, IM SCT Deliver – Customer Order Experience in High Wycombe
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Johnson & Johnson Innovative Medicine!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Johnson & Johnson Innovative Medicine would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Johnson & Johnson Innovative Medicine through your school's career services!
We think you need these skills to ace Lead Product Analyst, IM SCT Deliver – Customer Order Experience in High Wycombe
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Lead Product Analyst, IM SCT Deliver – Customer Order Experience, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Lead Product Analyst, IM SCT Deliver – Customer Order Experience position at Johnson & Johnson Innovative Medicine. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Johnson & Johnson Innovative Medicine
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
