Manager Clinical Operations

Manager Clinical Operations

High Wycombe Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead clinical trials, manage teams, and ensure compliance with regulations.
  • Company: Join Johnson & Johnson, a leader in healthcare innovation dedicated to improving lives.
  • Benefits: Enjoy a competitive salary, flexible working, and career development opportunities.
  • Why this job: Make a real impact on health while working in a supportive and innovative environment.
  • Qualifications: Bachelor's degree in Life Sciences and 10 years of clinical research experience required.
  • Other info: Hybrid working model with three days on-site; strong focus on team collaboration.

The predicted salary is between 43200 - 72000 £ per year.

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Join to apply for the Manager Clinical Operations role at Johnson & Johnson Innovative Medicine

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com

Job Function

R&D Operations

Job Sub Function

Clinical Trial Project Management

Job Category

People Leader

All Job Posting Locations:

High Wycombe, Buckinghamshire, United Kingdom

Job Description

Manager, Clinical Operations

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Manager, Clinical Operations, United Kingdom. This individual will be responsible for the operational management and successful execution of all phases of clinical trials within their assigned therapeutic area(s). Key responsibilities include resource allocation, maintaining adherence to timelines and budgets, and ensuring compliance with relevant Standard Operating Procedures (SOPs), policies, Health Care Compliance (HCC), and local regulatory requirements. The head office is based in High Wycombe, Buckinghamshire, UK, with a planned move to Maidenhead in mid-2026. This position offers a hybrid working model, requiring three days on-site each week.

The Manager, Clinical Operations serves as a key line leader, guiding and supporting a diverse team of professionals—including Local Trial Managers (LTM), Site Managers (SM), Clinical Trial Assistants (CTA), and/or other Global Clinical Operations (GCO) staff, including Manager Clinical Operations, as required. This leader is responsible for overseeing their team\’s performance, supporting professional growth, providing training, managing project assignments, and ensuring workload balance. They help resolve issues and challenges within the team while aligning local objectives with the broader organizational goals. They may mentor less experienced Functional Managers (FM) or Clinical Research Managers (CRM) and oversee cross-border activities when needed.

Additionally, the Manager, Clinical Operations drives innovation and process improvements within their therapeutic area, country, and across GCO/Global Development, aiming to enhance efficiency and impact. Overall, they create a supportive, engaging environment that encourages progress and team success.

Are you ready to join our team? Then please read further!

You Will Be Responsible For

  • Providing line management to direct reports, including setting goals and objectives, conducting performance evaluations, and supporting talent development.
  • Evaluating and forecasting resource needs for the assigned portfolio and/or other specific areas of responsibility, in collaboration with local GCO management.
  • Ensuring the deployment of the One Delivery Model through collaboration and oversight of vendors.
  • Being accountable for the acquisition of new talent and the ongoing development of human resources.
  • Guiding direct reports in issue resolution and communication with involved stakeholders.
  • Leading organizational changes and effectively communicating shifts in priorities as necessary.
  • Reviewing and approving expenses in accordance with company policies.
  • Demonstrating leadership behaviors aligned with J&J Leadership Imperatives.
  • Fostering an environment that encourages sharing of ideas, information, and best practices both internally and externally.
  • Providing coaching and mentorship as needed, including conducting accompanied site visits where appropriate.
  • Defining, executing, or supporting long-term strategies aligned with GCO, GD, and JJIM R&D strategies to position the local and global GCO organization for success.
  • Overseeing the execution and monitoring of clinical trials across all phases (from feasibility to close-out), ensuring inspection readiness within assigned therapeutic area(s) and/or other areas of responsibility.
  • Ensuring that relevant operational objectives are met in conformance with established standards.
  • Being accountable for appropriate and timely escalation and reporting of issues, including suspicions of fraud, scientific or ethical misconduct, and healthcare compliance breaches. Contributing to CAPA and issue resolution in accordance with required timelines.
  • Building and maintaining strong relationships within the local GCO department, Local Operating Company (particularly with Medical Affairs), and other key internal and external stakeholders.
  • Developing country capabilities to support effective study placement within the assigned therapeutic area(s) and/or other areas of responsibility.
  • Ensuring a robust feasibility process and overseeing site selection to meet country commitments within strategic goals.
  • Regularly reviewing operational and quality metrics and driving follow-up actions as appropriate.
  • Driving innovative solutions and process improvements for the assigned therapeutic area(s), country, and GCO/GD overall, fostering a culture of continuous improvement and innovation within the local GCO team.
  • Modeling a Credo-based culture within the local GCO team.
  • Other duties may be assigned as needed.

The principal relationships include reporting directly to the Director of Clinical Operations, Director of Operations TA Head, or County Head, and maintaining primary contact with Local Trial Managers (LTMs), Site Managers (SMs), Clinical Trial Assistants (CTAs), the Country Head, other Functional Managers (FMs)/Clinical Research Managers (CRMs), Program Delivery Leaders (PDLs), Trial Delivery Leaders (TDLs), and Strategic Account Leads (SALs) within the country. Additionally, it involves collaborating with R&D and Local Operating Company staff—including Medical Affairs—and coordinating across departments within and outside GCO/GD, such as Delivery Units (DU), Integration and Process Optimization, Integrated Data Analytics & Reporting (IDAR), BRQC, HCC, External Alliances, Contracts & Centralized Services (CCS), and others as required. The role also requires managing external relationships with relevant vendors, health authorities, ethics committees, investigational sites, local vendors, and other external partners to ensure seamless clinical trial operations and adherence to standards.

Qualifications/Requirements

Bachelor\’s degree or equivalent required, preferably in Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy).

Minimum of 10 years of clinical research experience acquired in pharmaceutical industry, CRO or investigational site.

Effective communication and leadership skills. Ability to foster team productivity and cohesiveness.

Effective issue resolution and ability to generate and implement contingency plans for both productivity and quality issues when required. Excellent knowledge of drug development, clinical research operations and regulatory requirements including ICH-GCP, HCC and applicable regulations. Ability to evaluate data generated from various reports and sources. Demonstrated skills in effective communication with various internal and external stakeholders (e.g. investigational sites, ethics committees, health authorities, etc.). Influential in improving the clinical research environment at a country level. Visionary leader who can shape the organizational culture to improve adoption of future state.

At least 4 years of line management experience required. Proficient in decision-making and financial management!

Flexible mindset and ability to work in a fast-changing environment. Operates under limited supervision.

Proficient in English, with strong computer literacy, interpersonal, and negotiating skills. Demonstrates excellent organizational abilities and the capacity to collaborate effectively while managing multiple priorities within a matrix environment. Consistently performs activities in a timely and accurate manner.

Benefits

We offer a competitive salary and extensive benefits package. The health and well-being of our employees is a priority, we have a flexible working environment as we value work-life balance. We offer career development opportunities for those who want to grow and be part of our organization. We are J&J!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Pharmaceutical Manufacturing

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Manager Clinical Operations employer: Johnson & Johnson Innovative Medicine

At Johnson & Johnson Innovative Medicine, we prioritise the health and well-being of our employees, offering a flexible working environment that promotes work-life balance. Our commitment to career development ensures that you will have ample opportunities for professional growth while being part of a team dedicated to pioneering healthcare solutions that save lives. Join us in High Wycombe, where you can thrive in a culture of innovation and collaboration, making a meaningful impact on global health.
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Contact Detail:

Johnson & Johnson Innovative Medicine Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager Clinical Operations

✨Tip Number 1

Network with professionals in the clinical operations field, especially those who have experience at Johnson & Johnson. Attend industry events or webinars where you can connect with current employees and learn more about the company culture and expectations.

✨Tip Number 2

Familiarise yourself with the latest trends and innovations in clinical trial management. Being knowledgeable about advancements in the field will not only help you stand out but also demonstrate your commitment to continuous improvement and innovation.

✨Tip Number 3

Prepare for potential interviews by practising situational questions that focus on leadership and team management. Think of examples from your past experiences where you successfully led a team or resolved conflicts, as these are key aspects of the role.

✨Tip Number 4

Research Johnson & Johnson's values and mission, particularly their focus on health and patient care. Be ready to discuss how your personal values align with theirs during interviews, as cultural fit is crucial for this position.

We think you need these skills to ace Manager Clinical Operations

Clinical Research Expertise
Leadership Skills
Project Management
Regulatory Knowledge (ICH-GCP, HCC)
Resource Allocation
Budget Management
Effective Communication
Team Development and Mentorship
Problem-Solving Skills
Data Evaluation and Analysis
Stakeholder Engagement
Operational Excellence
Flexibility in Fast-Changing Environments
Organisational Skills
Continuous Improvement Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in clinical operations and management. Focus on your leadership skills, project management experience, and any specific achievements in clinical trials that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for innovative medicine and your understanding of the role. Mention specific examples from your past experiences that demonstrate your ability to lead teams and manage clinical trials effectively.

Highlight Relevant Qualifications: Clearly outline your qualifications, especially your educational background in life sciences and your extensive experience in clinical research. Emphasise your knowledge of regulatory requirements and your ability to foster team productivity.

Showcase Leadership Experience: Since this role involves managing a diverse team, be sure to highlight your previous leadership roles. Discuss how you've supported talent development, resolved issues, and driven process improvements in your past positions.

How to prepare for a job interview at Johnson & Johnson Innovative Medicine

✨Understand the Company Culture

Before your interview, take some time to research Johnson & Johnson's values and culture. Familiarise yourself with their commitment to health and innovation, as this will help you align your answers with their mission during the interview.

✨Showcase Your Leadership Skills

As a Manager in Clinical Operations, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, resolved conflicts, or implemented process improvements to showcase your capability in this area.

✨Prepare for Behavioural Questions

Expect behavioural questions that assess how you've handled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you highlight your problem-solving skills and ability to work under pressure.

✨Ask Insightful Questions

At the end of the interview, be ready to ask thoughtful questions about the role, team dynamics, and future projects. This shows your genuine interest in the position and helps you gauge if the company is the right fit for you.

Manager Clinical Operations
Johnson & Johnson Innovative Medicine
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