At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
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Job Function
MedTech Sales
Job Sub Function
Clinical Sales - Specialty Physicians (Commission)
Job Category
Professional
All Job Posting Locations
Edinburgh, Scotland, United Kingdom, Leeds, West Yorkshire, United Kingdom
Job Description
At Depuy Synthes, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Depuy Synthes are looking for a Clinical Key Account Manager (CKAM) - Spine.
Location : Aberdeen, Dundee, Edinburgh, Glasgow - Major Focus on Edinburgh & Aberdeen
Reports to : Regional Sales Manager
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.
Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
About Depuy Synthes
Fuelled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
Role Purpose
The Clinical Key Account Manager (CKAM) is a strategic partner to orthopaedic and neurosurgical teams, driving adoption of DePuy Synthes Spine solutions through expert in-theatre support and consultative selling.
This role combines deep clinical knowledge with strong commercial acumen to deliver exceptional customer experiences, build influential relationships, and convert opportunities into sustainable growth.
By aligning with key decision-makers and leveraging education, service excellence, and portfolio optimisation, the CKAM ensures business objectives are achieved and market share is maximized in priority accounts.
What you will be doing
Sales Execution
Working alongside the Sales Business Manager, achieve defined sales targets in Key Accounts.
Collaborate with other Sales Specialists/Clinical Specialists
to convert opportunities and grow the portfolio.
In-Theatre Support
Provide real-time assistance to consultants and nursing staff during surgical procedures, ensuring correct product usage and surgical techniques.
Product Knowledge & Education
Deliver accurate information on product indications and usage. Organise and lead customer education meetings and training sessions to promote best practices.
Relationship Management
Build and maintain strong relationships with clinical stakeholders in or key accounts across the northeast and Humberside. Develop a network of Key Opinion Leaders (KOLs) across the product portfolio.
Work as a close team with the local DS Team and UK wide colleagues
Customer Service & Logistics
Ensure seamless supply of products through effective inventory management, timely deliveries, and operational support to theatre teams.
Asset Management
Manage consignment stock and perform audit reconciliations in line with business strategy.
Event Support
Assist in the delivery of DePuy Synthes Medical Education events and other promotional activities.
What you will bring
- Clinical or technical background in Spinal/neurosurgery preferred.
- Strong communication and interpersonal skills.
- Ability to work effectively in high-pressure theatre environments.
- Organizational skills for stock and asset management.
- Sales experience highly beneficial.
Core J&J Values
- Drive Results with Integrity: Deliver first-class service while upholding CREDO Values, ensuring every interaction builds trust and long-term partnerships.
- Proactive Growth Mindset: Actively cultivate relationships and champion portfolio adoption to maximize market share and deliver business objectives.
- Customer-Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.
Preferred Skills
- Clinical Excellence
- Sales
- Account Management
- Business Behavior
- Collaborating
- Customer Analytics
- Customer Centricity
- Learning Agility
- AI Judgement Integration
- Analytical Reasoning
- Business Behavior
- Business Development
- Customer Analytics
- Goal-Oriented
- Innovation
- Market Research
- Problem Solving
- Product Costing
- Product Development
- Product Lifecycle Management (PLM)
- Project Administration
- Sales Enablement
- Service Excellence
- Sustainable Procurement
- Vendor Selection
- Versatility
Clinical Key Account Manager Spine |Johnson & Johnson MedTech | Orthopaedics |Edinburgh & Aberdeen in Leeds employer: Johnson & Johnson Co.
At Johnson & Johnson, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment in High Wycombe, where innovation meets compassion. Our commitment to employee growth is evident through robust development opportunities and a culture that values diversity and collaboration, empowering you to make a meaningful impact in healthcare. Join us in our mission to transform lives while enjoying the benefits of a supportive workplace that champions your professional journey.
