Regional Account Manager - South West - Shockwave

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Johnson & Johnson is recruiting for Shockwave Medical Inc. a Regional Account Manager, to be located in South West England.

About MedTech: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease? Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview: Regional Account Managers are responsible for the clinical support and management of all products within Shockwave’s current and future portfolio. At Shockwave, there is a strong focus on clinical excellence, and we expect all employees to have an expert level knowledge not only on the use of IVL, but also the wider disease area. We expect our teams to be seen by all healthcare professionals on their territory as a trusted partner, building excellent relationships through education and clinical support. Working across the three specialties of Interventional Cardiology, Interventional Radiology, and Vascular Surgery, our employees must be flexible and able to manage their time effectively, whilst providing excellent customer experience.

Key Responsibilities:

• Develop an expert level knowledge of Shockwave IVL portfolio and be recognised by customers as a product expert.
• Exhibit an excellent knowledge of the wider disease area, including all devices used to modify calcium, including atherectomy, imaging etc.
• Take personal accountability for developing/maintaining product and disease area knowledge.
• Understand the clinical data and be able to translate that to physician/patient benefit, ensuring Shockwave IVL is used appropriately.
• Can work collaboratively with internal and NHS partners to facilitate access to new technologies.
• Build and execute challenging territory business plans.
• Provide regular reports on progress to the Country Manager through the Quarterly Business Review process, including detailed comments on product performance, current levels of adoption, customer feedback, and actions taken/needed to meet company and personal objectives.
• Assist the Country Manager and Marketing teams in the development of annual forecasts and business goals.
• Work collaboratively with the cross-functional team at Shockwave including Marketing, Customer Service, Medical Affairs, etc., to ensure that customers receive the best possible experience.
• Follow all applicable company policies and procedures to maintain a safe work and compliant working environment.
• Provide detailed expense reports on a monthly basis.

Requirements:

• Native or Bilingual English required, any other European language is a plus.
• Experience in the medical device market is required, especially Interventional Cardiology, Interventional Radiology, or Vascular Surgery.
• Understands the NHS, and importantly, how to facilitate access to new technologies.
• Strong track record of commercial success.
• Proven problem solver.
• Excellent communication skills.
• Based in either on or close to territory and willingness to spend 90%+ in accounts.