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For Companies At a Glance
- Tasks: Drive business growth by managing customer relationships and promoting our product portfolio.
- Company: Join Johnson Controls, a leader in innovative solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in inside sales or customer service with strong communication skills.
- Other info: Exciting role with a focus on learning and development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Johnson Controls, Manchester
What you will do:
- As an Inside Sales Consultant Product Specialist, you will sit in the Inside Sales Team and play a key role in driving business growth by managing customer relationships, supporting sales activities, and promoting Johnson Controls TFIS product portfolio.
- Handle inbound and outbound customer interactions via phone and email, ensuring timely responses and exceptional service.
- Manage international shipping and customs documentation for product deliveries.
- Prepare and follow up on quotes, identify cross-selling opportunities, and enable revenue growth.
- Build and maintain strong relationships.
- Liaise with external customers and internal stakeholders at all levels, including senior leadership and provide updates as required.
- Continuously develop your technical product knowledge to provide expert guidance and solutions.
How you will do it:
- You will succeed by combining strong organizational and communication skills with a customer-first mindset.
- Use CRM systems and MS Office tools to manage sales pipelines, track opportunities, and maintain accurate records.
- Collaborate with cross-functional teams to ensure smooth order processing and compliance with international shipping requirements.
- Proactively chase quotes and identify opportunities to upsell or cross-sell products.
- Deliver clear, professional communication across all levels of the business, ensuring alignment and customer satisfaction.
- Stay informed on product updates and industry trends to position Johnson Controls as a trusted partner.
What we look for:
- Experience: Proven background in inside sales or customer service, ideally with exposure to international shipping and customs documentation.
- Skills: Highly organized with strong administrative capabilities. Excellent communication skills, comfortable engaging with senior leaders and external customers. Customer-focused with a proactive approach to problem-solving and business growth.
- Technical: Proficiency in MS Office and CRM systems.
- Mindset: Eager to learn, adaptable, and committed to developing product expertise.
Internal Sales Consultant - Product Specialist in Warrington employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Consultant - Product Specialist in Warrington
✨Tip Number 1
Get to know the company inside out! Research Johnson Controls and their TFIS product portfolio. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers and senior leaders, role-play some scenarios with a friend. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Be proactive! When you're in the interview, don’t just wait for questions. Bring up your ideas on how to upsell or cross-sell products based on your research. Show them you’re ready to drive business growth!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Johnson Controls.
We think you need these skills to ace Internal Sales Consultant - Product Specialist in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in inside sales and customer service. Use keywords from the job description to show that you’re a perfect fit for the role at Johnson Controls.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've managed customer relationships and driven business growth. Don’t forget to mention your familiarity with international shipping and customs documentation.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application reflects your excellent communication skills. Use clear and professional language, and don’t shy away from showcasing your proactive approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Johnson Controls
✨Know Your Product Inside Out
Make sure you have a solid understanding of Johnson Controls' TFIS product portfolio. Research the products, their features, and how they benefit customers. This will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Highlight your proactive approach to problem-solving and how you’ve contributed to business growth through exceptional service.
✨Familiarise Yourself with CRM Systems
Since the role involves using CRM systems, brush up on your knowledge of these tools. Be ready to discuss how you've used them in previous roles to manage sales pipelines and track opportunities effectively.
✨Communicate Clearly and Professionally
Practice articulating your thoughts clearly and professionally. Since you'll be liaising with senior leaders and external customers, demonstrating strong communication skills is crucial. Consider doing mock interviews to refine your delivery.
