At a Glance
- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join ADT, a leader in Fire & Security solutions.
- Benefits: Competitive salary, overtime, generous holidays, and career progression.
- Other info: Dynamic team with excellent growth opportunities and industry-leading support.
- Why this job: Make a real impact by ensuring safety and security for communities.
- Qualifications: Experience in Fire & Security and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Why join our team at ADT? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential
- Optional overtime
- Generous callout payments – Best in the industry
- Travel Time – Averaging 3% of basic salary
- Engineering Commission scheme – Averaging 7% of basic salary
- Sales referral incentive scheme
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry leading Health & Safety and an employee assistance program
- Career progression opportunities - newly introduced Engineering career ladder 2022
- Our team average 20+ years length of service
- The opportunity to become a valued member of our Winning Team
- Staff referral scheme up to £2,000.00
- Rewards & recognition programmes
As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more. This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?” We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.
What you will do: Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.
How you will do it: Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials. Ensuring your time is managed efficiently and jobs are prioritised correctly. Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for:
- Essential: Experience within Fire & Security industry, Driving license, Ability to lift and climb ladders, Had or have previous experience working in a customer facing environment
- Preferred: Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
Service Engineer in Timsbury employer: Johnson Controls
At ADT, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, generous benefits, and a commitment to health and safety, our Service Engineers enjoy a fulfilling career path within a leading global brand in the Fire & Security sector. Join us to be part of a dedicated team that values your contributions and provides opportunities for advancement while making a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Timsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with fire alarm systems, make sure to highlight that in conversations. Bring up specific projects or challenges you’ve tackled. This will help you stand out as someone who can hit the ground running.
✨Tip Number 3
Don’t just apply – engage! When you find a role you’re interested in, reach out directly to the hiring manager or team. Ask questions about the company culture or the specifics of the role. This shows your enthusiasm and can set you apart from other candidates.
✨Tip Number 4
Keep it professional but friendly! When you get an interview, remember to be yourself. Show your passion for making the world a safer place through your work. And don’t forget to check out our website for more opportunities – we’d love to see you join our winning team!
We think you need these skills to ace Service Engineer in Timsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Service Engineer role. Highlight any relevant qualifications and previous work in the Fire & Security industry to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at ADT and how your background makes you a perfect fit for the team.
Show Off Your Customer Service Skills:Since we value exceptional customer service, be sure to include examples of how you've gone above and beyond for customers in your application. We love seeing candidates who understand the importance of building relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our Winning Team!
How to prepare for a job interview at Johnson Controls
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to fire alarm systems. Familiarise yourself with the latest industry standards and regulations, as well as any specific technologies used by the company. This will show that you're not just interested in the role, but that you’re also prepared to hit the ground running.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to discuss your previous experiences in customer-facing roles. Think of examples where you went above and beyond to meet customer needs. Highlighting your ability to build relationships will definitely impress the interviewers.
✨Time Management Matters
The job requires efficient time management and prioritisation of tasks. Prepare to talk about how you’ve successfully managed your time in past roles. You could even share a specific example of a time when you had to juggle multiple responsibilities and how you handled it.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, career progression opportunities, or the team you'll be working with. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
