At a Glance
- Tasks: Service security systems like alarms and CCTV while providing top-notch customer service.
- Company: Join ADT, a leader in security solutions with a commitment to innovation.
- Benefits: Enjoy competitive salary, paid travel time, generous holidays, and ongoing training.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Make a real impact by protecting people and communities with advanced security technology.
- Qualifications: Experience in the fire and security industry and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Why join our ADT team? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:
- Competitive salary
- Paid travel time and optional overtime
- Generous callout payments – best in the industry!
- Engineer commission scheme & Sales referral incentives
- Company vehicle, tools, uniform, PPE – everything you need to succeed
- 25 days holiday + bank holidays (Option to buy extra days in our holiday purchasing scheme)
- Pension matched up to 7%
- Ongoing training and access to our Engineering Career Ladder
- Recognition programmes and long-service culture (20+ years average!)
- Staff referral bonus – up to £2,000
Professional Development - We are committed to investing in our team's growth. As part of this role, you'll have access to fully funded levy-supported qualifications, enabling you to gain nationally recognised certifications while you work.
What you will do: Our Service Engineers are involved in servicing Security Systems i.e. Intruder Alarms, Access Control systems and CCTV Systems. The successful engineer will service Security Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.
How you will do it: Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials. Ensuring your time is managed efficiently and jobs are prioritised correctly. Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for:
- Essential:
- Experience within Fire & Security industry
- Driving license
- Ability to lift and climb ladders
- Had or have previous experience working in a customer facing environment
- Preferred:
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
About us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?” We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.
Security Service Technician 4 in Sunbury-on-Thames employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our London team is dedicated to transforming the world through intelligent building solutions, offering competitive salaries, comprehensive benefits, and extensive training opportunities that empower employees to grow their careers. Join us to make a meaningful impact while enjoying a supportive work environment that values your contributions and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Security Service Technician 4 in Sunbury-on-Thames
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Service Technician 4. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Johnson Controls. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Service Technician 4 candidates.
✨Directly Apply to Johnson Controls
Don’t forget to apply for the Security Service Technician 4 role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Johnson Controls.
We think you need these skills to ace Security Service Technician 4 in Sunbury-on-Thames
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Johnson Controls. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Johnson Controls.
How to prepare for a job interview at Johnson Controls
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Johnson Controls.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Johnson Controls.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Johnson Controls.
