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- Tasks: Manage appointments and optimise scheduling for installation teams.
- Company: Leading solutions provider based in Sunbury-on-Thames.
- Benefits: Competitive salary, generous leave, pension plan, and exclusive discounts.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Experience in customer service and strong computer skills.
- Other info: Great opportunities for career development in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading solutions provider based in Sunbury-on-Thames is seeking a Customer Service Dispatcher to support installation teams by managing appointments and ensuring efficient scheduling. The role requires experience in customer service and computer literacy, with opportunities for career development.
Key responsibilities include:
- Optimising engineer productivity
- Ordering materials for customer visits
The company offers a competitive salary, generous leave entitlement, and extensive benefits including a pension plan and exclusive discounts.
Customer Service Dispatcher & Scheduling Specialist in Sunbury-on-Thames employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Dispatcher & Scheduling Specialist in Sunbury-on-Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Dispatcher role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions related to customer service and scheduling, so you can showcase your skills and experience confidently.
✨Tip Number 3
Show off your tech skills! Since the role requires computer literacy, be ready to discuss any relevant software or tools you've used in previous jobs. Highlighting your ability to optimise engineer productivity through tech will definitely catch their attention.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Customer Service Dispatcher & Scheduling Specialist in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can optimise engineer productivity and manage appointments effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Customer Service Dispatcher role and how your background aligns with our needs.
Show Off Your Computer Skills: Since computer literacy is key for this role, mention any software or tools you’re familiar with. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Johnson Controls
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Dispatcher. Familiarise yourself with appointment management and scheduling techniques, as well as how to optimise engineer productivity. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer service experience, be prepared to share specific examples of how you've handled customer inquiries or resolved issues in the past. Highlight your communication skills and ability to remain calm under pressure, as these are crucial for success in this position.
✨Demonstrate Your Tech Savviness
As the job requires computer literacy, brush up on any relevant software or tools used in scheduling and dispatching. If you have experience with specific systems, mention them during the interview. This will reassure the interviewer that you can quickly adapt to their processes and contribute effectively.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or opportunities for career development. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!
