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- Tasks: Service fire suppression systems and ensure workplace safety in Scotland.
- Company: Join a dynamic team dedicated to fire safety and customer service excellence.
- Benefits: Enjoy a full uniform, iPad, company van, and fuel card for work travel.
- Why this job: Make a meaningful impact while developing your skills in a rewarding environment.
- Qualifications: Experience with mechanical fire suppression systems and a full UK driving licence required.
- Other info: Opportunity to earn personal rewards through excellent customer service and sales.
The predicted salary is between 30000 - 42000 £ per year.
Sprinkler Service Engineer
Location: Field-Based covering Scotland, primarily Edinburgh and Glasgow.
Why Join Us?
Are you an experienced Sprinkler Service Engineer looking for your next challenge? This is your chance to work with cutting-edge fire suppression systems, protect lives and property, and build a rewarding career with a global leader in safety solutions.
At Johnson Controls, we don’t just maintain systems—we create safer environments. Join our team and make a real difference every day.
What We Offer
We believe in rewarding your expertise and commitment:
Competitive salary with overtime rates and door-to-door travel pay
Call-out rota payments
Company van, fuel card, full PPE & comprehensive tool kit (iPad/phone/uniform)
25 days paid holiday plus bank holidays
7% matched pension contributions, free life assurance, and employee assistance program
Discounts on high-street brands and Johnson Controls security products
Cycle-to-work scheme
Extensive training and cross-skilling opportunities with world-class resources
Supportive, collaborative team culture with access to business resource groups
Long-term career development and progression opportunities
What You’ll Do
As a Field-Based Sprinkler Service Engineer, you’ll:
Service and maintain industry-leading fire suppression systems for our valued customers.
Ensure workplaces remain safe and compliant, supporting our Zero Harm culture.
Deliver against performance KPIs, including deficiency resolution and revenue targets.
Provide expert fault-finding, problem-solving, and customer support.
Build strong client relationships and identify opportunities to add value.
How You’ll Do It
Test and maintain sprinkler systems (wet, dry, alternate, pre-action, deluge, foam) plus hose reels, hydrants, and water supplies.
Operate and flow-test diesel and electric pumps.
Ensure compliance with LPC/FM standards through accurate electronic reporting.
Deliver a first-class customer experience with professionalism and technical excellence.
What We’re Looking For
Essential:
Proven experience servicing mechanical fire suppression systems
Reliable, trustworthy, and self-motivated—able to work independently and in a team
Strong communication and relationship-building skills
Full UK driving licence
Preferred:
Basic computer skills (Word, Excel, PDF) for reporting
Make an Impact
This is more than a job—it’s a chance to protect communities, grow your skills, and be part of a team that values safety, innovation, and your career development.
If you’re passionate about fire safety and delivering exceptional service, we’d love to hear from you. Apply today and take the next step in your career!
#LI-NT1
#LI-Onsite
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Sprinkler Service Engineer employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sprinkler Service Engineer
✨Tip Number 1
Familiarise yourself with the different types of sprinkler systems mentioned in the job description. Understanding the specifics of wet, dry, and foam systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have with fire suppression systems or similar mechanical systems. Be ready to discuss specific challenges you've faced and how you resolved them, as this will showcase your problem-solving skills.
✨Tip Number 3
Prepare to discuss your approach to customer service. Since building strong customer relationships is key in this role, think of examples where you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 4
Brush up on your basic computer skills, especially with Word and Excel. Being able to prepare reports efficiently will be crucial, so consider practising creating simple documents and spreadsheets to boost your confidence.
We think you need these skills to ace Sprinkler Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with mechanical fire suppression systems. Include specific examples of the types of systems you've serviced, such as wet, dry, or foam systems, to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your passion for fire safety and customer service. Mention how your skills align with the company's goals, particularly in contributing to a Zero Harm environment and meeting performance-based KPIs.
Showcase Communication Skills: Since strong communication and relationship-building skills are essential for this role, provide examples in your application of how you've successfully interacted with customers or resolved issues in previous positions.
Highlight Relevant Qualifications: If you have any certifications or training related to fire suppression systems or health and safety standards, be sure to mention these in your application. This will help set you apart from other candidates.
How to prepare for a job interview at Johnson Controls
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various sprinkler systems, including wet, dry, and foam systems. Highlight specific examples of how you've tested, maintained, or fault-finded these systems in previous roles.
✨Emphasise Customer Service
Since providing a first-class customer experience is crucial, think of instances where you resolved customer issues effectively. Be ready to explain how you build strong relationships with clients and identify sales opportunities.
✨Demonstrate Compliance Knowledge
Familiarise yourself with LPC/FM standards and be ready to discuss how you ensure compliance in your work. Mention any experience you have with completing electronic reports and handover certificates.
✨Prepare for Practical Scenarios
Expect practical questions or scenarios during the interview. Think about how you would handle specific situations related to servicing fire suppression systems, such as troubleshooting a malfunctioning pump or addressing a customer's concerns.
