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- Tasks: Provide technical support for innovative CCTV and EAS solutions to major retail customers.
- Company: Join Johnson Controls, a global leader in retail technology solutions.
- Benefits: Competitive pay, flexible benefits, job stability, and professional development opportunities.
- Why this job: Make a real impact in the retail industry with cutting-edge technology.
- Qualifications: Experience in EAS/RFID technology and a full driver's license required.
- Other info: Dynamic work environment with opportunities for career growth and ongoing training.
The predicted salary is between 36000 - 60000 £ per year.
Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our solutions ensure asset and people protection by creating a secure environment throughout the customer journey.
Our connected, scalable solutions and strategic insights help retailers confidently embrace the future by integrating online, mobile, and in-store shopping into smooth, personalized experiences. We enable retailers to stay ahead of change, ensuring merchandise availability, empowered associates, and safe, flexible shopping experiences.
What you will do
As Field Technical Service, you'll provide technical support for innovative EAS (Electronic Article Surveillance), RFID, and CCTV solutions to our major retail customers worldwide. You'll need strong problem-solving abilities and a customer-focused mindset.
How you will do it
- Support the sizing, installation, maintenance, and operation of technological resources while ensuring quality, timely technical support through teamwork and customer service.
- Provide technical support for all Johnson Controls products at customer sites and to internal staff (call centre, administrative support, Field Ops Technicians).
- Develop and test new solutions. Create manuals and product guides.
- Perform technical support for company systems and services, including maintenance, updates, evaluations, device installations, and product improvements.
- Handle Level 2 incident resolution and troubleshooting.
- Support field technicians with technology installation and maintenance according to business strategies.
- Analyse new product launches, validate implementations, and train teams on product deployments. Contribute to new project development.
- Drive customer satisfaction through comprehensive support: monitoring, documentation, and escalation.
What we look for
- Previous experience in a related industry.
- Previous technical experience in EAS and RFID technology.
- Full driver's license and willingness to travel.
What we offer
Johnson Controls provides a competitive compensation package based on your qualifications and experience. Our benefits include life and accident insurance, plus Flexible Remuneration options for tax-advantaged services like medical insurance, childcare vouchers, and meal allowances. Beyond competitive pay, we offer job stability, professional development opportunities, ongoing training, and an excellent work environment.
Join us to be part of a global company that values diversity, rewards excellence, and inspires people to achieve their best. In our evolving environment, we'll help you build a unique career path. As a team member, you'll have the opportunity to make real impact. The world is waiting for you, and so are we.
For more information, visit www.johnsoncontrols.com
CCTV Service Engineer in Slough employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Service Engineer in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your technical expertise in EAS, RFID, and CCTV solutions. This is a great way to demonstrate your problem-solving abilities and customer-focused mindset to potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Understand their technology and how it impacts retail operations. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on the chance to join our team!
We think you need these skills to ace CCTV Service Engineer in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in EAS, RFID, and CCTV solutions. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experiences have prepared you for this position. We love a good story that connects your journey to our mission.
Showcase Problem-Solving Skills: Since this role requires strong problem-solving abilities, include examples in your application where you’ve tackled challenges head-on. We’re all about finding solutions, so let us know how you’ve done it in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Johnson Controls!
How to prepare for a job interview at Johnson Controls
✨Know Your Tech
Make sure you brush up on your knowledge of EAS, RFID, and CCTV technologies. Be ready to discuss how you've used these systems in the past and any troubleshooting experiences you've had. This will show that you're not just familiar with the tech but can also handle real-world problems.
✨Customer-Centric Mindset
Since this role is all about providing top-notch support to customers, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your problem-solving skills and how you’ve ensured customer satisfaction in previous roles.
✨Team Player Attitude
This position involves working closely with field technicians and other teams. Be ready to talk about your experience collaborating with others, whether it’s in a technical capacity or during project development. Highlight how teamwork has led to successful outcomes in your past jobs.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
