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For Companies At a Glance
- Tasks: Service fire and security systems while delivering exceptional customer service.
- Company: Join ADT, a market leader in fire and security solutions.
- Benefits: Competitive salary, overtime options, generous holidays, and career progression.
- Why this job: Be part of a high-performing team with real impact on safety and security.
- Qualifications: Experience in Fire & Security and a valid driving license required.
- Other info: Enjoy ongoing training, a company vehicle, and rewards for your hard work.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Service Engineer – Multi Skilled role at Johnson Controls.
Multi Skilled Service Engineer – Fire and Security
Why Join Our Team
At ADT, we offer the ideal platform for your career progression, with a wide array of opportunities. In addition to exceptional career development, you will benefit from:
- Competitive basic salary with excellent earning potential.
- Optional overtime
- Generous callout payments – the best in the industry.
- Travel time averaging 3% of basic salary.
- Engineering commission scheme averaging 7% of basic salary.
- Sales referral incentive scheme.
- Pension plan – we match up to 7%.
- 25 days holiday plus bank holidays.
- Company vehicle, uniform, PPE, tools, and ongoing training provided.
- Industry-leading Health & Safety standards and employee assistance program.
- Averaged team length of service: 20+ years.
- Opportunity to be a valued member of our Winning Team.
- Staff referral scheme up to £2,000.00.
- Rewards and recognition programs.
- Career progression opportunities.
What You Will Do
As a Service Engineer, you will service Intruder Alarms, Access Systems, CCTV, and Fire Alarm Systems. You will service fire and security systems to industry standards while providing exceptional customer service with technical expertise. You should proactively identify and resolve potential issues. This is a fantastic opportunity for a skilled Multi-Skilled Engineer to thrive within a high-performing team, focusing on a specific geographical area, while enjoying the benefits of working for a market-leading brand with career growth.
How You Will Do It
- Deliver outstanding customer service to exceed expectations and foster effective relationships with internal and external customers.
- Service devices responsibly and safely to prevent injuries, property damage, and material waste.
- Manage your time efficiently and prioritize tasks effectively.
- Accurately complete engineering work reports, handover certificates/BSIA Certificates, or checklists as needed.
Essential
What We Look For
- Experience in the Fire & Security industry.
- Valid driving license.
- Ability to lift and climb ladders.
- Previous experience in a customer-facing role.
Preferred
- Current relevant industry qualifications (e.g., 18th Edition, NVQ, City and Guilds, BTEC, FIA).
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Service Engineer - Multi Skilled employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Multi Skilled
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your previous work in servicing fire and security systems. This can really set you apart during interviews and give employers a taste of what you can bring to their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for service engineers. This will help you articulate your experience and demonstrate your customer service skills confidently.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Service Engineer - Multi Skilled
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the Fire & Security industry and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to highlight your previous experience in customer-facing roles. We want to know how you’ve gone above and beyond to deliver exceptional service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Johnson Controls
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems. Be ready to discuss your experience with intruder alarms, CCTV, and fire alarm systems. The more you can demonstrate your technical expertise, the better!
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've gone above and beyond for customers. Highlighting your ability to build relationships and exceed expectations will set you apart.
✨Time Management is Key
Prepare to talk about how you manage your time and prioritise tasks. You might be asked about specific situations where you had to juggle multiple responsibilities, so have a few examples ready that showcase your efficiency.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, career progression opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
