Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join ADT, a leader in safety and security solutions.
- Benefits: Competitive salary, overtime, generous holidays, and career progression.
- Why this job: Make a real difference in safety while advancing your career.
- Qualifications: Experience in the fire industry and strong customer service skills required.
- Other info: Dynamic team with excellent support and training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are seeking Service Engineers to service Fire Alarm Systems in the South West London area for Johnson Controls. The role focuses on servicing Fire Alarm Systems to industry standards and delivering exceptional customer service. This is a time-served engineering position within a high-performing team, supporting the wider team as required.
What You Will Do
- Provide excellent customer service to exceed the expectations of internal and external customers and maintain effective relationships.
- Service appropriate devices, work safely and responsibly to avoid injuries, property damage, and loss of materials.
- Manage time efficiently and prioritise jobs appropriately.
- Complete engineer work reports or checklists accurately.
What We Look For
- Experience in the Fire industry with knowledge of repair and maintenance of large systems.
- Expert knowledge of mainstream and top-end Fire, Gas and Aspiration systems.
- Working knowledge of industry standards and a logical approach to troubleshooting with good computer skills.
- Previous experience in a customer-facing environment.
- Full clean driving licence.
- Ability to lift and climb ladders and be comfortable working at height.
Preferred qualifications: Hold current relevant qualifications to the industry (e.g., 18th edition, NVQ, City and Guilds, BTEC, FIA).
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Engineering and Information Technology
Industries
- Industrial Machinery Manufacturing
Referrals increase your chances of interviewing. Get notified about new Service Engineer jobs in Sunbury-On-Thames, England, United Kingdom.
#J-18808-Ljbffr
Service Engineer - Fire employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Fire
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to showcase how you can exceed expectations and solve problems before they arise – that’s what they’re looking for!
✨Tip Number 3
Don’t forget to research ADT and Johnson Controls! Knowing their values and recent projects can help you stand out during interviews. Show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Engineer - Fire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the fire industry and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at ADT and how you can contribute to our team. Keep it concise but impactful!
Showcase Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've exceeded customer expectations in the past. We love seeing candidates who understand the importance of building relationships!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Johnson Controls
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire alarm systems, especially the mainstream and top-end ones. Be ready to discuss your experience with repair and maintenance, as well as any relevant qualifications you hold. This will show that you're not just familiar with the basics but also have a solid understanding of the industry standards.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided exceptional customer service in the past. Think about situations where you exceeded expectations or resolved issues effectively. This will demonstrate your ability to build and maintain effective relationships with clients.
✨Time Management Matters
The job requires efficient time management and prioritisation of tasks. Be ready to discuss how you manage your workload, especially in high-pressure situations. You could even share a specific example of a time when you successfully juggled multiple responsibilities.
✨Safety First
Familiarise yourself with health and safety protocols related to working with fire systems. Be prepared to talk about how you ensure safety in your work, including any experiences you've had with working at heights or using ladders. This will show that you take safety seriously and are responsible in your approach.
