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For Companies At a Glance
- Tasks: Service Fire Alarm Systems and provide exceptional customer service.
- Company: Join ADT, a leader in safety and security solutions.
- Benefits: Competitive salary, overtime, generous holidays, and career progression.
- Why this job: Make a real difference in safety while advancing your career.
- Qualifications: Experience in the fire industry and strong customer service skills required.
- Other info: Dynamic team with excellent support and training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Service Engineer – Fire Why work for ADT? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-Competitive basic salary with excellent additional earnings potentialOptional OvertimeGenerous callout payments – Best in the industryTravel Time – Averaging 3% of basic salaryEngineering Commission scheme – Averaging 7% of basic salarySales referral incentive schemePension – we match up to 7%25 days holiday plus bank holidaysUniform, all PPE, tools and ongoing training providedIndustry leading Health & Safety and an employee assistance programCareer progression opportunitiesOur team average 20+ years length of serviceStaff referral scheme up to £2,000What can Johnson Controls do for you?We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow. What you will doOur Service Engineers are involved in servicing Fire Alarm Systems. The successful engineer will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team. The successful Engineer will cover the South West London area and support the wider team when required.How you will do itProvide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships.To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.Ensuring your time is managed efficiently and jobs are prioritised correctly.Correctly complete Engineer work reports or checklist as appropriate.What we look forExperience within the Fire industry with knowledge of repair and maintenance of large systems. Expert knowledge in mainstream and top end Fire, Gas and Aspiration systems.Working knowledge of industry standards and have a logical approach to troubleshooting together with good computer skills.Had or have previous experience working in a customer facing environment.Must hold a full clean driving license.The ability to lift and climb ladders and be comfortable working at height.Preferred:-Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA#RMDFL
Service Engineer - Fire employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Fire
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and customer service skills. Be ready to showcase how you can exceed expectations and solve problems before they arise – that’s what they’re looking for!
✨Tip Number 3
Don’t forget to research ADT and Johnson Controls! Knowing their values and recent projects can help you stand out during interviews. Show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Engineer - Fire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the fire industry and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at ADT and how you can contribute to our team. Keep it concise but impactful!
Showcase Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've exceeded customer expectations in the past. We love seeing candidates who understand the importance of building relationships!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Johnson Controls
✨Know Your Fire Systems
Make sure you brush up on your knowledge of fire alarm systems, especially the mainstream and top-end ones. Be ready to discuss your experience with repair and maintenance, as well as any relevant qualifications you hold. This will show that you're not just familiar with the basics but also have a solid understanding of the industry standards.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've provided exceptional customer service in the past. Think about situations where you exceeded expectations or resolved issues effectively. This will demonstrate your ability to build and maintain effective relationships with clients.
✨Time Management Matters
The job requires efficient time management and prioritisation of tasks. Be ready to discuss how you manage your workload, especially in high-pressure situations. You could even share a specific example of a time when you successfully juggled multiple responsibilities.
✨Safety First
Familiarise yourself with health and safety protocols related to working with fire systems. Be prepared to talk about how you ensure safety in your work, including any experiences you've had with working at heights or using ladders. This will show that you take safety seriously and are responsible in your approach.
