At a Glance
- Tasks: Service Fire Alarm Systems and provide top-notch customer service.
- Company: Join Johnson Controls, a global leader in Fire & Security solutions.
- Benefits: Enjoy competitive salary, overtime options, generous holidays, and career progression.
- Other info: Work with cutting-edge technology and receive ongoing training and support.
- Why this job: Be part of a team making a positive impact on safety and security worldwide.
- Qualifications: Experience in Fire & Security, driving license, and customer service skills required.
The predicted salary is between 36000 - 60000 € per year.
Job Description
Service Engineer – Fire
Why join our ADT team?
We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:
- Competitive basic salary with excellent additional earnings potential
- Optional overtime
- Generous callout payments – Best in the industry
- Travel Time – Averaging 3% of basic salary
- Engineering Commission scheme – Averaging 7% of basic salary
- Sales referral incentive scheme
- Pension – we match up to 7%
- 25 days holiday plus bank holidays
- Company Vehicle, uniform, all PPE, tools and ongoing training provided
- Industry leading Health & Safety and an employee assistance program
- Career progression opportunities - newly introduced Engineering career ladder 2022
- Our team average 20+ years length of service
- The opportunity to become a valued member of our Winning Team
- Staff referral scheme up to £5,000
- Rewards & recognition programmes
Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.
As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.
This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?”
We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place.
What you will do
Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.
How you will do it
- Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
- To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
- Ensuring your time is managed efficiently and jobs are prioritised correctly.
- Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
What we look for
Essential:
- Experience within Fire & Security industry
- Driving license
- Ability to lift and climb ladders
- Had or have previous experience working in a customer facing environment
Preferred:
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
#RMDFL #UKENGINEERS
Service engineer fire in Birmingham employer: Johnson Controls
At ADT, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive salaries, generous benefits, and a commitment to health and safety, our Service Engineers enjoy a fulfilling career path within a leading global brand in the Fire & Security sector. Join us to be part of a dedicated team that values your contributions and provides opportunities for advancement while making a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Service engineer fire in Birmingham
✨Tip Number 1
Familiarise yourself with the latest fire alarm technologies and industry standards. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the fire and security industry. Attend relevant events or join online forums to connect with current employees at ADT or similar companies, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided exceptional customer service in previous roles. Highlighting your ability to build relationships and resolve issues will set you apart as a candidate who aligns with ADT's values.
✨Tip Number 4
Research ADT's recent projects and initiatives in the fire safety sector. Being knowledgeable about their work will allow you to ask informed questions during the interview, showcasing your genuine interest in the company and its mission.
We think you need these skills to ace Service engineer fire in Birmingham
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Service Engineer position. Understand the key responsibilities and required skills, such as experience in the Fire & Security industry and customer service.
Tailor Your CV:Customise your CV to highlight relevant experience and qualifications that align with the job requirements. Emphasise any previous roles in the Fire & Security sector and your ability to provide excellent customer service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for ADT and how your skills can contribute to their mission of making the world a safer place.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the engineering field.
How to prepare for a job interview at Johnson Controls
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of fire alarm systems and relevant industry standards. Be prepared to discuss specific technologies and how you've applied your technical skills in previous roles.
✨Demonstrate Customer Service Skills
Since the role involves interacting with customers, think of examples where you've provided exceptional service. Highlight how you managed customer expectations and resolved issues effectively.
✨Emphasise Safety Awareness
Safety is paramount in this role. Be ready to talk about your experience with health and safety protocols, and how you ensure a safe working environment while servicing equipment.
✨Prepare Questions About Career Progression
ADT offers excellent career progression opportunities. Prepare thoughtful questions about the engineering career ladder and how you can grow within the company, showing your long-term interest in the role.
