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For Companies At a Glance
- Tasks: Coordinate customer contracts, manage queries, and handle administrative tasks.
- Company: Join a leading provider of HVAC solutions with a global reach.
- Benefits: Enjoy competitive salary, comprehensive benefits, and employee discounts.
- Why this job: Be part of a collaborative team focused on safety and innovation.
- Qualifications: Organised individuals with admin experience and strong communication skills are preferred.
- Other info: SC Clearance required; training provided for software systems.
The predicted salary is between 28800 - 43200 £ per year.
Johnson Controls are the global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet
Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive.
We are looking for a Service Coordinator with strong organisational skills, to take ownership for coordinating our service support teams, ensuring that our customers maintenance and repairs are met with great customer service and a timely response.
What We Offer
- Competitive salary
- Permanent, full time contract (Mon-Fri working week)
- 25 days of Annual Leave plus
Service Coordinator employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with Simpro and Sage 200 software, as these are crucial for the role. Consider taking online tutorials or courses to boost your confidence and demonstrate your initiative during the interview.
✨Tip Number 2
Brush up on your knowledge of SAP systems, as you'll need to access client systems regularly. Understanding how to navigate these systems will not only help you in the role but also impress your interviewers.
✨Tip Number 3
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will show that you can handle the day-to-day administration effectively.
✨Tip Number 4
Practice your communication skills, both verbal and written. Being able to articulate your thoughts clearly will be essential when dealing with customer queries and liaising with vendors, so consider mock interviews or role-playing scenarios.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Emphasise your organisational skills and any familiarity with software like Simpro and Sage 200.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your ability to manage customer enquiries and your experience with invoicing systems. Show enthusiasm for the role and the company.
Highlight Communication Skills: In both your CV and cover letter, provide examples of how you've effectively communicated with clients and team members. This is crucial for a Service Coordinator role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Johnson Controls
✨Know the Company Inside Out
Before your interview, make sure to research Password Services Air Conditioning Ltd and Johnson Controls thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Organisational Skills
As a Service Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised tasks and maintained efficiency, as this will resonate well with the interviewers.
✨Showcase Your Communication Skills
Excellent communication is crucial for this role. Be ready to discuss how you've effectively communicated with clients, vendors, and team members in previous positions. Use specific examples to illustrate your ability to handle customer queries and maintain relationships.
✨Familiarise Yourself with Relevant Software
Since the role involves using Simpro and Sage 200, it’s beneficial to have a basic understanding of these systems. If you have experience with similar software, be prepared to discuss it. If not, express your willingness to learn quickly and adapt to new technologies.