At a Glance
- Tasks: Lead sales operations and drive business growth across the EMEA region.
- Company: Join Johnson Controls, a global leader in smart building solutions.
- Benefits: Enjoy a competitive salary, hybrid working model, and professional development opportunities.
- Other info: Collaborate with cross-functional teams and enhance operational efficiency.
- Why this job: Be part of a dynamic team that values your contributions and supports your growth.
- Qualifications: Requires a degree in Business or related field and 8+ years in commercial operations.
The predicted salary is between 46800 - 58800 £ per year.
Join to apply for the Sales Operations Director EMEA role at Johnson Controls
Join to apply for the Sales Operations Director EMEA role at Johnson Controls
Position Overview
The Head of Commercial Operations will play a critical role in driving business growth and operational efficiency across the EMEA region. This role is responsible for overseeing sales operations, pipeline management and analytics, and strategic initiatives that support the commercial team\'s objectives. The ideal candidate will have strong leadership skills, a data-driven mindset, and the ability to work cross-functionally to optimize commercial performance.
Position Overview
The Head of Commercial Operations will play a critical role in driving business growth and operational efficiency across the EMEA region. This role is responsible for overseeing sales operations, pipeline management and analytics, and strategic initiatives that support the commercial team\'s objectives. The ideal candidate will have strong leadership skills, a data-driven mindset, and the ability to work cross-functionally to optimize commercial performance.
Key Responsibilities
- Act as operational business partner to the Commercial Director, EMEALA.
- Develop and execute commercial operations strategies to support quota setting and attainment, front-line sales capacity planning and coverage, sales productivity, secured order / revenue growth (systems and service), margin expansion and capture of market-share entitlement.
- Lead and manage the commercial operations team, ensuring alignment with business goals and objectives.
- Align regional commercial activities and successfully deploy enterprise initiatives within the EMEALA region.
- Oversee sales operations, including pipeline management, forecasting, and performance analysis.
- Drive business analytics and insights to support strategic decision-making.
- Continuous improvement of core commercial intensity cadences, focused on improving pipeline health and win rates.
- Implement and optimize CRM and other sales tools as the application subject matter expert, enhancing efficiency, improving, and simplifying the user experience and ensuring data accuracy.
- Technology and process improvements to refine and simplify the ecosystem in which sales professionals win; particularly leveraging salesforce.com as the core CRM application, and expanding into areas such as sales coaching, configure – price – quote (CPQ) and marketing / lead automation.
- Collaborate effectively with sales, marketing, finance, IT, pricing, and product teams to streamline processes and improve operational execution.
- Align with pricing strategies, operational execution, and revenue optimization initiatives.
- Monitor key performance indicators (KPIs) and provision of actionable insights for commercial reviews and business planning discussions.
- Continually evaluate performance to identify future opportunities for improvement and barriers to achieving strategic growth and financial objectives.
- Collaborate with Learning & Development teams to design and deploy impactful onboarding / ongoing seller and manager training, including effective use of sales tools, coaching skills, solution selling etc.
- Use eNPS pulse scoring and insights to inform deployment of initiatives that improve the employee experience within sales teams, increasing engagement.
- Work closely with Total Rewards teams on continuous improvement of Sales Incentive Plan design to maximise effectiveness and reward/recognition of sales teams.
- Identify and mitigate risks to commercial operations, ensuring compliance with company policies and industry regulations.
- Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA preferred.
- 8+ years of experience in commercial operations, sales operations, or related roles, with at least 3 years in a leadership position.
- Strong analytical and problem-solving skills with a data-driven approach.
- Proficiency in CRM systems (Salesforce a distinct advantage) and business intelligence tools (e.g., Power BI).
- Excellent leadership, communication, and interpersonal skills – including the ability to succinctly clarify, explain and engage others in concepts and initiatives.
- Proven track record of driving operational improvements and supporting secured order growth.
- Ability to thrive in a fast-paced, dynamic environment with cross-functional teams.
- Strategic Thinking
- Analytical Acumen
- Leadership & Team Management
- Communication & Influence
- Project Management
- Problem Solving
- Adaptability
- Competitive salary and benefits package.
- Hybrid working model with flexibility to suit your needs.
- A collaborative and inclusive work environment.
- Opportunities for professional development and growth.
- The chance to collaborate with a global leader in smart building solutions.
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business DevelopmentIndustries
Industrial Machinery Manufacturing
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#J-18808-LjbffrSales Operations Director EMEA in Manchester employer: Johnson Controls
Johnson Controls is an exceptional employer that fosters a collaborative and inclusive work environment, offering a competitive salary and benefits package alongside a hybrid working model tailored to your needs. With a strong focus on professional development and growth opportunities, employees are encouraged to thrive in a dynamic setting while contributing to innovative smart building solutions across the EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Director EMEA in Manchester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Director EMEA at Johnson Controls, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Johnson Controls. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Director EMEA. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Director EMEA in Manchester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Johnson Controls:When writing your cover letter, make sure to tailor your message specifically for Johnson Controls. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Johnson Controls
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Johnson Controls that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Johnson Controls that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Johnson Controls’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.