At a Glance
- Tasks: Drive innovation and manage security service products across EMEA.
- Company: Global leader in security solutions with a focus on collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for travel.
- Other info: Join a dynamic team with excellent growth potential and a global reach.
- Why this job: Be at the forefront of security innovation and make a real impact.
- Qualifications: Experience in service product management and strong project management skills.
The predicted salary is between 60000 - 80000 £ per year.
The Product Manager, EMEA, Security Service is accountable for innovation, development, and management of service products within the Security domain in the Europe, Middle East, and Africa (EMEA) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process. This role sits within the Global Service Product Management organization and is a key partner to the EMEA domain and leadership teams.
Key Responsibilities
- Owns KPIs for an assigned service product portfolio
- Operationalizes service platforms from global team
- Builds and launches region-specific service offerings as needed, in alignment with global standards
- Serves as domain service subject-matter expert (SME)
- Participates in problem-solving, kaizen, and VSM events
- Represents regional field and customer voice to global team
Success Measures
- Supports region domain service P&L performance, including revenue growth and margin expansion
- Delivers on-performance new service introduction (NSI)
- Improves service attach/linkage rates across the portfolio
- Increases premium (full coverage) service mix
- Drives growth in connected assets
What we are looking for
- Required
- Extensive experience in service product management, service operations, service commercial enablement, or product lifecycle management
- Proven expertise in the Security Service domain, serving as a trusted advisor and subject matter expert
- Proven track record of successfully bringing new capabilities to market
- Strong project management and execution skills
- Demonstrated ability to lead cross-functional teams and initiatives
- Proficiency in English, both written and spoken
- Willingness and ability to travel 10–25% of the time
- Preferred
- Bachelor’s degree in Engineering, Business Administration & Management, or Technology
- Experience working with digital or connected solutions
- Familiarity with Lean methodologies and tools
We believe that great talent isn’t limited by location. If you are based near any of our EMEA offices and can effectively collaborate within the region, we welcome your application!
Product Manager, EMEA Security Service employer: Johnson Controls
As a Product Manager for EMEA Security Service, you will thrive in a dynamic and innovative environment that prioritises employee growth and collaboration. Our company fosters a culture of inclusivity and continuous improvement, offering unique opportunities to lead impactful projects while working alongside industry experts. With a commitment to work-life balance and flexible hybrid arrangements, we ensure that our employees can excel both professionally and personally in the vibrant EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, EMEA Security Service
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Johnson Controls!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Johnson Controls would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Johnson Controls through your school's career services!
We think you need these skills to ace Product Manager, EMEA Security Service
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, EMEA Security Service, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager, EMEA Security Service position at Johnson Controls. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Johnson Controls
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
