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- Tasks: Conduct audits and provide feedback to enhance order acceptance processes.
- Company: Join a dynamic team focused on quality and customer satisfaction.
- Benefits: Enjoy flexible work options and opportunities for professional growth.
- Why this job: Make a real impact by improving processes and supporting customer success.
- Qualifications: Ideal for detail-oriented individuals with strong analytical skills.
- Other info: Opportunity to collaborate with various teams and develop your expertise.
The predicted salary is between 28800 - 43200 £ per year.
Role Responsibilities Undertake and review regular order acceptance audit, providing feedback, training and root cause analysis to improve order acceptance first pass yield. Manage daily customer master file audit and weekly re-sales audit, providing feedback as necessary to re…
OTC Quality Support Administrator employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OTC Quality Support Administrator
✨Tip Number 1
Familiarize yourself with the key metrics related to order acceptance and first pass yield. Understanding these concepts will help you demonstrate your analytical skills during the interview.
✨Tip Number 2
Brush up on your experience with customer master file audits. Be ready to discuss specific examples of how you've managed or improved audit processes in previous roles.
✨Tip Number 3
Prepare to showcase your training abilities. Think of instances where you've successfully trained others, especially in areas related to quality support or process improvement.
✨Tip Number 4
Research common root cause analysis techniques. Being able to articulate your approach to identifying and solving problems will set you apart from other candidates.
We think you need these skills to ace OTC Quality Support Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the OTC Quality Support Administrator position. Understand the key responsibilities, such as order acceptance audits and customer master file management, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with order audits, quality control, or customer data management. Use specific examples to demonstrate your skills in these areas.
Showcase Analytical Skills: Since the role involves root cause analysis and improving order acceptance yield, be sure to mention any analytical skills or tools you are familiar with. This could include data analysis software or methodologies you've used in past roles.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses how your background aligns with the responsibilities of the OTC Quality Support Administrator. Mention your enthusiasm for contributing to quality improvement and customer satisfaction.
How to prepare for a job interview at Johnson Controls
✨Understand the Role Responsibilities
Make sure you thoroughly understand the responsibilities listed in the job description. Be prepared to discuss how your previous experiences align with tasks like order acceptance audits and customer master file management.
✨Showcase Your Analytical Skills
Since the role involves root cause analysis, be ready to share examples of how you've successfully identified issues and implemented solutions in past positions. Highlight any specific tools or methodologies you used.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to order acceptance and audits. Practice articulating your thought process and decision-making skills in these scenarios.
✨Emphasize Your Training Experience
Since the role includes providing feedback and training, prepare to discuss any relevant experience you have in training others. Share examples of how you effectively communicated complex information to improve team performance.
