At a Glance
- Tasks: Provide top-notch engineering services for advanced security systems like CCTV and Access Control.
- Company: Join Johnson Controls, a leader in innovative security solutions.
- Benefits: Dynamic work environment, growth opportunities, and a chance to make a real impact.
- Other info: Opportunity to work independently and collaboratively in a trusted, customer-focused role.
- Why this job: Be part of a team that engineers peace of mind through cutting-edge technology.
- Qualifications: Experience with integrated systems and excellent communication skills required.
The predicted salary is between 35000 - 45000 € per year.
Why join our team at Johnson Controls? We are at the forefront of cutting-edge security innovation, specialising in the design, installation, and support of advanced surveillance and integrated site protection systems. Our mission is to deliver intelligent, reliable, and affordable security solutions that safeguard high-profile environments. We don’t just install technology—we engineer peace of mind. By combining our proprietary systems with best-of-breed technologies and meticulous project management, we deliver fully integrated, turn-key solutions tailored to each unique site. Our team conducts comprehensive threat and vulnerability assessments to ensure every solution is both precise and future-proof. What sets us apart is our deep expertise in high-end surveillance and bespoke installation techniques.
If you’re passionate about innovation, precision, and making a real impact in the world of security, you’ll thrive here.
What you will do
As a Systems Engineer at Johnson Controls, your primary responsibility will be to provide exceptional engineering services to our customers across various aspects of system maintenance and service delivery across CCTV, Access Control, and Intruder Alarm systems. You will ensure that all work meets or exceeds our customers’ expectations and that Johnson Controls is seen as a trusted partner in delivering world-class engineering solutions. In this role, you will take full ownership of all engineering service activities, planned and preventative maintenance, and responding to technical call-outs. A key part of your role will be ensuring smooth coordination between internal teams and customers, maintaining excellent communication throughout, and ensuring accurate paperwork and billing records are kept. As an integral member of the Services and Maintenance Team, your ability to work proactively, independently, and as part of a wider team is critical. You will support the team by offering your expertise when responding to technical faults, while working closely with both new and existing customers to maintain, optimise, and enhance their systems. Additionally, you will be required to participate in the on-call rota to provide 24/7 engineering support.
How You Will Do It:
- Collaborate with customers, project management teams, and internal stakeholders to develop and deliver system requirements and solutions.
- Manage system maintenance tasks and monitor all installed systems and infrastructure.
- Ensure that solutions and services meet or exceed customer expectations.
- Complete all project and service-related documentation to meet business timelines and operational standards.
- Adhere to Johnson Controls’ procedures and Health & Safety policies.
What We’re Looking For:
- Strong experience in integrated enterprise-level systems, including:
- CCTV
- Intruder Alarm Systems
- Perimeter Detection
- Access Control
- Video Intercom Systems
- Hands-on experience with technologies such as: Genetec, Gallagher, Milestone, FLIR Latitude, ProWatch, and Commend.
- Experience with high-end CCTV cameras (Bosch, Axis, Optical/Thermal imaging).
- Experience with Grade 3 Intruder Alarm installations (Galaxy, Texecom, and peripherals).
- Familiarity with Senstar Omnitrax/Fibre Patrol and Fibre Optic systems (desirable but not essential).
- Excellent communication skills, both internally and externally with customers.
- Self-driven, enthusiastic, and able to work independently.
- Professional demeanor and customer-centric approach.
Capabilities
- Willing to travel and spend time away from home.
- Self-motivated with a positive, customer-focused attitude.
- Proven ability to deliver high-quality customer engineering services.
- Reliable and capable of working both autonomously and as part of a team.
- Must be able to achieve and maintain government-level SC clearance.
At Johnson Controls, we offer you a challenging and dynamic environment where you can grow your expertise and contribute to a world-leading organization. Join us in shaping the future of engineering services and delivering innovative solutions that create a safer, smarter, and more sustainable world. Apply now to become part of our team!
Service Engineer in Northwood employer: Johnson Controls
At Johnson Controls, we pride ourselves on being a leader in security innovation, offering our employees a dynamic work environment that fosters growth and collaboration. Our commitment to excellence is reflected in our supportive culture, where team members are encouraged to develop their skills and contribute to cutting-edge projects that make a real difference. With opportunities for professional development and a focus on employee well-being, joining our team means becoming part of a mission-driven organisation dedicated to engineering peace of mind in high-profile environments.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Northwood
✨Tip Number 1
Network like a pro! Reach out to current employees at Johnson Controls on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into the company’s projects and technologies. Familiarise yourself with their systems like CCTV and Access Control. Show us that you’re not just another candidate, but someone who genuinely understands and is excited about what we do!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and internal teams, being able to articulate your thoughts clearly is key. Consider doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Johnson Controls. Let’s engineer some peace of mind together!
We think you need these skills to ace Service Engineer in Northwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with integrated systems like CCTV and Access Control. We want to see how your skills align with our mission of delivering top-notch security solutions!
Show Off Your Communication Skills:Since communication is key in this role, don’t forget to showcase your ability to liaise with customers and internal teams. Use examples from your past experiences to demonstrate how you’ve maintained excellent communication in challenging situations.
Highlight Your Technical Expertise:We’re looking for someone with hands-on experience in high-end systems. Be sure to mention any specific technologies you’ve worked with, like Genetec or Bosch cameras, to show us you’re the right fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our innovative team at Johnson Controls!
How to prepare for a job interview at Johnson Controls
✨Know Your Tech
Familiarise yourself with the specific technologies mentioned in the job description, like CCTV systems and access control. Be ready to discuss your hands-on experience with these systems and how you've tackled challenges in the past.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively collaborated with customers and internal teams. Highlight situations where your communication made a difference in project outcomes or customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to troubleshoot technical issues or manage system maintenance. Be prepared to walk through your thought process and the steps you took to resolve these problems, showcasing your proactive approach.
✨Understand the Company Culture
Research Johnson Controls and their mission to deliver innovative security solutions. Be ready to express why you're passionate about their work and how your values align with theirs, especially regarding customer-centric service and engineering excellence.
