At a Glance
- Tasks: Lead a dynamic telesales team to convert leads into exciting new business opportunities.
- Company: Join Johnson Controls, a global leader in energy efficiency and innovative building systems.
- Benefits: Enjoy competitive salary, bonuses, comprehensive benefits, and career development opportunities.
- Other info: Collaborative culture with extensive training and growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in telesales or sales leadership with strong coaching and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
The Role
We're looking for an enthusiastic and motivated New Business Telesales Team Leader to lead a high-performing telesales team focused on converting leads into new business opportunities and delivering tailored security solutions to customers. This is an exciting opportunity for someone who enjoys developing people, driving sales performance, and making a real impact in a fast-paced environment.
As a New Business Telesales Team Leader, you will:
- Lead & Inspire
- Manage, motivate and develop a team of telesales executives.
- Drive performance against sales targets and KPIs.
- Conduct regular 1:1s, performance reviews and team meetings.
- Monitor call quality, conversion rates and pipeline activity.
- Drive Sales Performance
- Lead outbound sales campaigns focused on generating new business opportunities.
- Work closely with Marketing and Sales Operations to maximise lead conversion.
- Identify opportunities to improve customer engagement and sales effectiveness.
- Support the team in achieving and exceeding conversion targets.
- Coach & Develop Talent
- Provide ongoing coaching and mentoring to enhance sales skills.
- Support objection handling, customer conversations and product knowledge development.
- Help onboard and develop new starters, ensuring they quickly become successful.
- Analyse & Improve
- Monitor and report on key sales metrics including call volumes, lead quality and conversion rates.
- Use CRM systems and reporting tools to identify trends and improvement opportunities.
- Drive continuous improvement through data-led decision making.
- Collaborate Across the Business
- Partner with Marketing to ensure lead-to-opportunity targets are achieved.
- Share customer insights and market feedback with relevant stakeholders.
- Build strong relationships across the wider business to support growth objectives.
- Ensure Quality & Compliance
- Ensure all activities are conducted in line with company policies, GDPR and industry regulations.
- Maintain exceptional standards of professionalism and customer service.
What We're Looking For
- Previous experience in a telesales, outbound sales or sales leadership environment.
- Strong people management, coaching and leadership skills.
- Excellent communication and relationship-building abilities.
- A results-driven mindset with a passion for developing high-performing teams.
- Experience using CRM systems such as Salesforce, HubSpot or similar platforms.
- The ability to thrive in a fast-paced, target-driven environment.
What we offer
- Competitive salary and commission / bonus plan.
- Paid holidays and sick pay.
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.
- Extensive product and on the job/cross training opportunities with outstanding resources available.
- Encouraging and collaborative team environment.
- Career development through various career ladders including Customer Service.
- Dedication to safety through our Zero Harm policy.
- Access to business resource groups.
- Training on our company values.
Ready to take the next step in your sales leadership career? We'd love to hear from you!
New Business Telesales Team Leader employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our London team is dedicated to transforming the world through intelligent building solutions, offering competitive salaries, comprehensive benefits, and extensive training opportunities that empower employees to grow their careers. Join us to make a meaningful impact while enjoying a supportive work environment that values your contributions and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Telesales Team Leader
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like New Business Telesales Team Leader at Johnson Controls, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Johnson Controls. Tailor your message to explain why you’re drawn to them and how you can contribute as a New Business Telesales Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace New Business Telesales Team Leader
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Johnson Controls:When writing your cover letter, make sure to tailor your message specifically for Johnson Controls. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Johnson Controls
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Johnson Controls that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Johnson Controls that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Johnson Controls’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
