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For Companies At a Glance
- Tasks: Manage engineer schedules and communicate with clients in a dynamic environment.
- Company: Tech and services company with a focus on customer satisfaction.
- Benefits: Competitive salary, generous leave, and career advancement opportunities.
- Why this job: Join a supportive team and enhance your multitasking and communication skills.
- Qualifications: At least one year of customer service experience and strong communication skills.
- Other info: Hybrid role offering flexibility and growth in your career.
The predicted salary is between 28800 - 43200 £ per year.
A technology and services company is seeking a Customer Service Coordinator in Manchester. In this hybrid role, you will manage engineer schedules, communicate with clients, and oversee maintenance operations.
Ideal candidates will have:
- At least one year of customer service experience
- Excellent communication skills
- A knack for multitasking
This position offers a competitive salary, generous leave, and opportunities for career advancement within a supportive team environment.
Service Operations Coordinator — Hybrid Scheduling Expert in Manchester employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Coordinator — Hybrid Scheduling Expert in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your multitasking skills during interviews. Share specific examples of how you've juggled multiple tasks effectively in previous roles. This will demonstrate that you're the perfect fit for the Service Operations Coordinator position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Operations Coordinator — Hybrid Scheduling Expert in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Operations Coordinator role and how your multitasking skills will benefit our team.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. We love candidates who can express themselves well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Johnson Controls
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Operations Coordinator. Familiarise yourself with managing engineer schedules and overseeing maintenance operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples from your past experiences where you've effectively communicated with clients or team members. Think about how you resolved issues or improved processes through clear communication—this will demonstrate your fit for the role.
✨Highlight Your Multitasking Abilities
In a hybrid role like this, multitasking is essential. Be ready to discuss specific instances where you've successfully juggled multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Look into their approach to customer service and teamwork. During the interview, relate your personal values to theirs, showing that you’d be a great fit for their supportive team environment.
