At a Glance
- Tasks: Transform complex data into actionable insights that boost revenue and service productivity.
- Company: Join Johnson Controls, a leader in energy efficiency and innovative building systems.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities.
- Why this job: Make a real impact by driving commercial performance in a global team.
- Qualifications: Strong analytical skills and experience with CRM, ERP, and BI tools.
The predicted salary is between 45000 - 55000 £ per year.
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Overview
Join our Global Marine & Navy (GMN) team as a Commercial Sales & Service Analyst, where you’ll act as a strategic business partner to leadership, translating complex data into clear, actionable insights that drive revenue growth, service productivity, and customer value. In this role, you’ll enable faster and better decision-making by delivering data-driven recommendations, influencing commercial behaviours, and standardising performance visibility across global markets.
Key Responsibilities
- Customer Analytics (Growth, Retention & Value Creation)
- Identify and prioritise growth opportunities through segmentation, whitespace analysis, and spend modelling.
- Analyse customer lifecycle, installed base, and service footprint to uncover expansion and retention opportunities.
- Develop account-level insights combining performance, pipeline, and activity data.
- Provide “next best actions” to support sales focus and success.
- Embed insights into commercial routines such as account and pipeline reviews.
- Commercial Performance & Pipeline Insight
- Provide visibility into pipeline health, conversion rates, and backlog performance.
- Deliver insights on win/loss trends, pricing, and execution gaps.
- Support improvements in funnel quality, velocity, and forecast accuracy.
- Translate analysis into actions that drive revenue outcomes.
- Service Productivity & Performance Analytics
- Own and manage global service productivity reporting.
- Define and standardise key performance metrics (utilisation, throughput, backlog, etc.).
- Deliver weekly and monthly insight packs with clear actions and recommendations.
- Track execution and measure impact of improvement initiatives.
- Headcount, Capacity & Coverage
- Build and maintain capacity and headcount models aligned to growth targets.
- Identify gaps in coverage, productivity, and utilisation.
- Support hiring, territory planning, and quota alignment.
- Recommend resource optimisation strategies to leadership.
- Commercial Operating System & Insight Delivery
- Develop scalable dashboards and insight packs across all GMN regions.
- Standardise KPI definitions, governance, and data quality standards.
- Create unified views across ERP and CRM systems.
- Automate reporting to improve speed, accuracy, and consistency.
What You’ll Bring
Essential Skills:
- Strong analytical capability with the ability to link data to commercial outcomes.
- Excellent problem-solving and structured thinking skills.
- Ability to influence stakeholders and translate insights into action.
- Strong communication and business partnering skills.
- High level of organisation, discipline, and outcome focus.
Experience & Technical Skills
- Proven experience in sales, service, or commercial analytics roles.
- Experience working with CRM, ERP, and BI tools (e.g. Salesforce, Power BI, Excel, SQL).
- Experience delivering insights that drive measurable business performance improvements.
If you thrive on turning data into meaningful business impact and want to play a key role in driving commercial performance across a global organisation, we’d love to hear from you.
Global Commercial Data Analyst - Revenue Insights in Manchester employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our Global Marine & Navy team offers a dynamic work environment where data-driven insights directly influence strategic decisions, providing employees with meaningful opportunities for professional growth and development. With a commitment to sustainability and energy efficiency, our employees are empowered to make a positive impact while enjoying competitive benefits and a supportive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Global Commercial Data Analyst - Revenue Insights in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to data analysis. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Tip Number 3
Showcase your skills with a portfolio! If you've worked on relevant projects or analyses, compile them into a neat presentation. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Global Commercial Data Analyst - Revenue Insights in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Global Commercial Data Analyst. Highlight your analytical skills and experience with CRM and BI tools, as these are key for us. Don’t just list your duties; show how you’ve made a real impact in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about data analytics and how you can drive revenue growth. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in the past. We love candidates who can turn data into actionable insights, so share any relevant experiences that demonstrate your structured thinking and ability to influence stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Johnson Controls
✨Know Your Data Inside Out
As a Global Commercial Data Analyst, you'll be expected to have a strong grasp of data analytics. Brush up on your knowledge of CRM, ERP, and BI tools like Salesforce and Power BI. Be ready to discuss how you've used these tools in past roles to drive commercial outcomes.
✨Prepare Real-World Examples
Think of specific instances where your analytical skills led to measurable business improvements. Whether it was identifying growth opportunities or enhancing service productivity, having concrete examples will help you demonstrate your value to the team.
✨Understand the Business Context
Familiarise yourself with Johnson Controls' mission and the industries they serve. Knowing how your role as a Commercial Sales & Service Analyst fits into their broader goals will show that you're not just about the numbers, but also about driving real-world results.
✨Practice Your Communication Skills
You'll need to influence stakeholders and translate complex insights into actionable recommendations. Practise explaining your analyses clearly and concisely, as this will be crucial in showcasing your ability to partner effectively with leadership.
