At a Glance
- Tasks: Transform complex data into actionable insights that boost revenue and customer value.
- Company: Join Johnson Controls, a leader in energy efficiency and innovative building systems.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement potential in a supportive environment.
- Why this job: Make a real impact by driving commercial performance in a global team.
- Qualifications: Strong analytical skills and experience with CRM, ERP, or BI tools required.
The predicted salary is between 40000 - 50000 € per year.
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Overview
Join our Global Marine & Navy (GMN) team as a Commercial Sales & Service Analyst, where you’ll act as a strategic business partner to leadership, translating complex data into clear, actionable insights that drive revenue growth, service productivity, and customer value. In this role, you’ll enable faster and better decision-making by delivering data-driven recommendations, influencing commercial behaviours, and standardising performance visibility across global markets.
Key Responsibilities
- Customer Analytics (Growth, Retention & Value Creation)
- Identify and prioritise growth opportunities through segmentation, whitespace analysis, and spend modelling
- Analyse customer lifecycle, installed base, and service footprint to uncover expansion and retention opportunities
- Develop account-level insights combining performance, pipeline, and activity data
- Provide “next best actions” to support sales focus and success
- Embed insights into commercial routines such as account and pipeline reviews
- Commercial Performance & Pipeline Insight
- Provide visibility into pipeline health, conversion rates, and backlog performance
- Deliver insights on win/loss trends, pricing, and execution gaps
- Support improvements in funnel quality, velocity, and forecast accuracy
- Translate analysis into actions that drive revenue outcomes
- Service Productivity & Performance Analytics
- Own and manage global service productivity reporting
- Define and standardise key performance metrics (utilisation, throughput, backlog, etc.)
- Deliver weekly and monthly insight packs with clear actions and recommendations
- Track execution and measure impact of improvement initiatives
- Headcount, Capacity & Coverage
- Build and maintain capacity and headcount models aligned to growth targets
- Identify gaps in coverage, productivity, and utilisation
- Support hiring, territory planning, and quota alignment
- Recommend resource optimisation strategies to leadership
- Commercial Operating System & Insight Delivery
- Develop scalable dashboards and insight packs across all GMN regions
- Standardise KPI definitions, governance, and data quality standards
- Create unified views across ERP and CRM systems
- Automate reporting to improve speed, accuracy, and consistency
What You’ll Bring
Essential Skills:
- Strong analytical capability with the ability to link data to commercial outcomes
- Excellent problem-solving and structured thinking skills
- Ability to influence stakeholders and translate insights into action
- Strong communication and business partnering skills
- High level of organisation, discipline, and outcome focus
Experience & Technical Skills:
- Proven experience in sales, service, or commercial analytics roles
- Experience working with CRM, ERP, and BI tools (e.g. Salesforce, Power BI, Excel, SQL)
- Experience delivering insights that drive measurable business performance improvements
If you thrive on turning data into meaningful business impact and want to play a key role in driving commercial performance across a global organisation, we’d love to hear from you.
Commercial Data Analyst in Manchester employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Commercial Data Analyst within our Global Marine & Navy team, you'll benefit from extensive professional development opportunities, competitive compensation, and a commitment to sustainability that aligns with your values. Join us in a hybrid work environment where your insights will directly influence our global operations and contribute to meaningful advancements in energy efficiency and decarbonization.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Data Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the context of data analytics. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your data storytelling skills! Be ready to explain how your analytical insights can drive revenue growth and improve service productivity. Use real examples from your past experiences to back up your claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Commercial Data Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Commercial Data Analyst. Highlight your analytical skills and any experience with CRM or BI tools like Salesforce or Power BI. We want to see how your past experiences link to the commercial outcomes we care about!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about data analytics and how you can drive revenue growth for us. Be specific about your problem-solving skills and how you've influenced stakeholders in the past.
Showcase Your Analytical Skills:In your application, don’t just say you’re analytical—prove it! Share examples of how you've used data to make decisions or improve performance. We love seeing real-world applications of your skills that align with our goals.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Johnson Controls
✨Know Your Data Inside Out
As a Commercial Data Analyst, you'll be expected to handle complex data. Make sure you brush up on your analytical skills and be ready to discuss how you've used data to drive business outcomes in the past. Prepare examples that showcase your ability to translate data into actionable insights.
✨Understand the Business Context
Familiarise yourself with Johnson Controls and its role in the global market. Understand their products and services, especially in the marine and navy sectors. This will help you connect your analytical skills to their specific needs and demonstrate your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or analyse case studies related to customer analytics and performance metrics. Practice structuring your answers clearly, showing your thought process and how you would approach real-world challenges in the role.
✨Showcase Your Communication Skills
Since influencing stakeholders is key in this role, be prepared to demonstrate your communication skills. Think of ways to explain complex data insights simply and effectively. You might even want to practice presenting your findings to a friend to get comfortable with articulating your thoughts.
