At a Glance
- Tasks: Enhance customer interactions and support business clients with their enquiries.
- Company: Join Johnson Controls, a leader in security services, based in Manchester.
- Benefits: Enjoy a competitive salary, flexible leave, and exclusive discounts.
- Other info: Great opportunities for career development in a supportive environment.
- Why this job: Make a real difference in customer care while developing your career.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
Johnson Controls in Manchester is seeking a B2B Quality & Customer Care Advisor to enhance customer interactions across various security services. In this full-time, office-based role, you will support business customers with their enquiries and drive continual improvements in service delivery.
The ideal candidate should possess strong communication skills, the ability to manage priorities, and be detail-oriented.
Opportunities for career development, competitive salary, and comprehensive benefits are offered, including flexible leave and exclusive discounts.
We think you need these skills to ace B2B Customer Success & Quality Advocate in Manchester
Customer Care
Communication Skills
Detail-Oriented
Priority Management
Service Delivery Improvement
B2B Interaction
Problem-Solving Skills
