At a Glance
- Tasks: Service fire and security systems while delivering exceptional customer service.
- Company: Join ADT, a market leader in fire and security solutions.
- Benefits: Competitive salary, generous holiday, and ongoing training provided.
- Why this job: Be part of a winning team with great career progression opportunities.
- Qualifications: Experience in the Fire & Security industry and a valid driving licence.
- Other info: Enjoy industry-leading health standards and rewards for your hard work.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Service Engineer - Multi Skilled role at Johnson Controls.
Why Join Our Team
- Competitive basic salary with excellent earning potential.
- Optional overtime.
- Generous callout payments – the best in the industry.
- Travel time averaging 3% of basic salary.
- Engineering commission scheme averaging 7% of basic salary.
- Sales referral incentive scheme.
- Pension plan – we match up to 7%.
- 25 days holiday plus bank holidays.
- Company vehicle, uniform, PPE, tools, and ongoing training provided.
- Industry-leading Health & Safety standards and employee assistance program.
- Averaged team length of service: 20+ years.
- Opportunity to be a valued member of our Winning Team.
- Staff referral scheme up to £2,000.00.
- Rewards and recognition programs.
- Career progression opportunities.
What You Will Do
As a Service Engineer, you will service Intruder Alarms, Access Systems, CCTV, and Fire Alarm Systems. You will service fire and security systems to industry standards while providing exceptional customer service with technical expertise. You should proactively identify and resolve potential issues. This is a fantastic opportunity for a skilled Multi-Skilled Engineer to thrive within a high-performing team, focusing on a specific geographical area, while enjoying the benefits of working for a market-leading brand with career growth.
How You Will Do It
- Deliver outstanding customer service to exceed expectations and foster effective relationships with internal and external customers.
- Service devices responsibly and safely to prevent injuries, property damage, and material waste.
- Manage your time efficiently and prioritize tasks effectively.
- Accurately complete engineering work reports, handover certificates/BSIA Certificates, or checklists as needed.
Essential
- Experience in the Fire & Security industry.
- Valid driving license.
- Ability to lift and climb ladders.
- Previous experience in a customer-facing role.
Preferred
- Current relevant industry qualifications (e.g., 18th Edition, NVQ, City and Guilds, BTEC, FIA).
Service Engineer - Multi Skilled in London employer: Johnson Controls
Contact Detail:
Johnson Controls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Multi Skilled in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with Intruder Alarms, CCTV, or Fire Alarm Systems, make sure to highlight that in conversations. Be ready to discuss specific projects or challenges you've tackled.
✨Tip Number 3
Prepare for interviews by researching Johnson Controls and their values. Tailor your answers to show how you align with their mission and how you can contribute to their winning team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Engineer - Multi Skilled in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in the Fire & Security industry and any relevant qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any customer-facing experience you've had, as we value that highly.
Showcase Your Technical Skills: In your application, don't forget to showcase your technical expertise with fire and security systems. Mention specific systems you've worked with and any certifications you hold. We love seeing candidates who are proactive and knowledgeable!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Johnson Controls
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to fire and security systems. Be ready to discuss your experience with intruder alarms, CCTV, and fire alarm systems. This will show that you’re not just a candidate but a potential asset to their team.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this will resonate well with the interviewers.
✨Time Management Matters
Be prepared to talk about how you manage your time and prioritise tasks effectively. You might be asked to give examples of how you’ve handled multiple responsibilities in previous roles, so have a few scenarios ready to share.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or career progression. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.